Head of Data Product

Virgin Red is on an exciting journey, evolving from a loyalty programme into a bold, data-driven enterprise at the heart of the Virgin brand. To power this evolution, we’re building out an ambitious data strategy with heavy emphasis on data sharing and products that supercharge customer experiences – in our channels, across the group, and beyond. This is a multi-year agenda, working with a growing global partner network to cultivate deep data collaboration – and ensure colleagues are making ever better use of the data available to them. Execution against Virgin Red’s strategy is the primary focus, but given our unique position at the centre of the Group, we also have an opportunity – leveraging data – to inform decisions about the launch of future Virgin companies!

Against this background, we're looking for an energetic, commercially savvy Head of Data Product with a strong track record of leading and delivering through periods of change. You’ll shape our data product strategy and ensure delivery aligns with business priorities. If you're passionate about unlocking the power of data to fuel innovation, improve customer experiences, streamline operations, and ultimately to drive commercial success - then this is the role for you. Whether you’re currently a Head of Data Platform/Product, a Data Product Lead ready to step up, or a Director looking for a new, high-impact challenge, this could one of those roles you look back on – and think, “Yeah, we really did something meaningful there – that was cool!”.

Our Virgin Family

Join the Virgin Group – a diverse collective driving change, enhancing customer experience, and having a blast. We're daring, disrupting industries from finance to space, united as part of the Virgin Family.

Virgin Red rewards customers who live the Virgin lifestyle. Earn Virgin Points across our vast partner network, unlocking everyday rewards and exclusive experiences. As the Virgin network hub, we foster deeper customer understanding, opening doors for partners. Bold, distinctive, customer-centric – that's Virgin Red.

We’re a huge brand, but not a huge team, which means we take a hands-on approach while thinking strategically. Everyone rolls up their sleeves to get things done, making it an exciting and collaborative place to work.

Tell me more

• Own and evolve the data platform vision and roadmap, ensuring it delivers against strategic priorities across data ingestion, stewardship, access, usage and sharing.
• Translate the roadmap into clear, engaging narratives that align teams and partners around what we’re building, why it matters, and how it drives value.
• Lead and support a team of Data Product Owners, setting direction, building capability, and ensuring their roadmaps ladder clearly up to wider business and data goals.
• Define and promote standards of excellence in data product management, fostering alignment and shared learning across the product community.
• Collaborate with Tech, Legal, InfoSec, and Governance teams to design effective, compliant solutions grounded in product thinking and business alignment.
• Foster trust and transparency by clearly communicating priorities, delivery timelines, trade-offs, and outcomes through regular, engaging updates.
• Work with fellow members of the Data Leadership Team to drive data democratisation and use across the business, making data accessible and relevant for teams in Brand, Strategy, Commercial, Product, Marketing, Operations, and Finance.
• Lead the development and implementation of our data sourcing strategy, from partners and third parties.
• Champion a data-driven culture, encouraging experimentation, storytelling, and collaboration to surface insights and uncover new opportunities.

What you’ll need

• Extensive experience in senior data product roles, ideally within agile, fast-paced environments at prominent consumer brands; loyalty or membership experience is a plus.
• Proven ability to navigate dynamic, evolving business landscapes, bringing clarity and focus in the face of change.
• Strategic mindset with strong commercial acumen, able to connect big-picture thinking with actionable plans that drive measurable value.
• Exceptional communicator and collaborator, skilled at influencing across all levels and translating technical concepts into clear, compelling narratives.
• Empowering leader and team builder, with a track record of developing talent and establishing frameworks that support growth and high performance.
• Strong ownership of data platform and product roadmaps, delivering impactful, user-centric solutions that support business objectives.
• Gravitas to lead organisational change, championing better data processes, governance, and accessibility while fostering buy-in across teams.
• Well-versed in the data lifecycle and governance, with familiarity in tools and technologies like Snowflake, Braze, Tableau, and Miro; knowledge of AI/ML trends and product/data certifications (e.g. CSPO, CDMP) are beneficial.

The extra details

Role type: Permanent
Location: London hub (approx. 1-2 days per week) & your home space
Salary: £125,000 - £135,000 plus bonus - We're putting our salaries out there for everyone to see - no smoke and mirrors, just honest numbers. We'll offer a salary that matches your skills, always aiming for room to grow.
Working hours: Full time - We embrace flexible working. Let us know what hours empower you to be at your best both professionally and personally, we’ll try to find a perfect match for you and us.
Benefits: Buckle up for an adventure with Virgin! Our benefits package isn't just a list - it's your ticket to an extraordinary career and life. Imagine unlimited leave for your globe-trotting dreams, a "Screw it, let's do it pot" to enjoy being you, and a learning budget to fuel your curiosity. We've got your back with top-notch health care, family support that goes the extra mile, and a pension plan to keep your future bright. From electric vehicles to flexible volunteering, we're not just offering a job - we're inviting you to join a community that celebrates your whole self.

Closing date: 11 June 2025

Some of the attributes that define a Virgin person just can’t be quantified in words. We pride ourselves on welcoming people from all walks of life, with all sorts of skill sets. Most recently, we successfully campaigned to add ‘Dyslexic Thinking’ as a skill on LinkedIn. We truly value passion for Purpose and Sustainability, welcoming creative thinkers and innovators. Any uniqueness is a strength and will be considered an asset to our workforce. If there is something you would like us to consider, to tailor the hiring process to the way you work best, please don’t hesitate to let us know. 

Ready to turn your career into the ultimate adventure? Virgin's got the map, the compass, and the crew. Your great adventure awaits!