Data Analyst II

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. 

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. 

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. 

Reporting to the Manager of Data Products, the Data Analyst II is responsible for training and assisting health plan customers in utilizing Availity’s business intelligence tools for research and/or other unique statistical or healthcare related data analysis. This position is responsible for building and maintaining strong relationships with external health plan customers through training, assistance with data reporting, troubleshooting issues reported, and ensuring the customer’s reporting needs are met.

Sponsorship, in any form, is not available for this position.

Why you want to work on this team:

• Close-knit, welcoming team that is highly collaborative and filled with positivity.

• Despite being remote, team meets socially every other month.

• Numerous opportunities for growth into a Data Analyst III, BI Engineer, Data Engineer, Data Scientist, and even management positions.

To be qualified for this position:

• Associate degree or the equivalent in work experience.

• Proficient knowledge of SQL language. This is required to be considered for the role.

• Business Intelligence tool experience. (Cognos, Tableau, Power BI etc). This is required to be considered for the role.

• Strong relationship management and collaboration skills.

• Excellent written and verbal communication skills.

• Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.

• Ability to establish and maintain effective working relationships.

• Ability to work under pressure.  Maintains composure and professionalism in an interrupt-driven environment.  Must be able to multi-task.

• Must be flexible and embrace change.

• Proficient with Microsoft Office software including Outlook, Word and Excel.

• Excellent problem solving, organizational, and priority management skills.

You will set yourself apart:

• Previous experience in a Business Analyst or Data Analyst role.

• Basic knowledge of the health care/payer/insurance industry.

• Experience with Cognos or any other reporting tools.

• Advanced knowledge In Excel.

• Experience with AWS QuickSight. This is highly preferred.

• Experience building Dashboards and Datasets.

You will be:

• Monitoring emails for requests and inquiries from Health Plan customers, tracking progress in JIRA.

• Facilitating recurring customer calls to provide training and updates for open items.

• Assisting with building reports and providing innovative solutions to complex requests.

• Collaborating with cross functional teams to resolve issues in a timely manner.

• Assisting with projects and enhancements as assigned to contribute to Availity’s overall business goals. Projects could include ad hoc reporting, searches and reviews, program evaluation, quality initiatives, analysis, development, etc.

• Following protocols for how to handle, process, and clean data.

• Documenting and triaging of data problems that were identified and corrected.

• Supporting the workload and priorities of the team when needed.

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! 

• Culture is important to us and there are many ways for you to make your mark here! 

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. 

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! 

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. 

• Interested in furthering your education? We offer education reimbursement! 

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 

• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.  

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

• Recruiter Video Screen

• Panel Video Interview

• Manager Video Interview

• Final Video Interview

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act  Equal Employment Law Poster  Pay Transparency  Employee Polygraph Protection Act  IER Right to Work Poster  Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers