Analytics Manager

Company Description

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

Job Description

The Team

The analytics team has four key areas that contain specialists in Product Analytics, Experimentation, Competitor Analytics, and Data. This position will collaborate with all areas including the broader Product, Design, and Strategy teams.

The Purpose of Product Analytics is to help Product Managers make data-informed decisions that help SEEK build the best possible solutions for the employment marketplace. The team is a trusted partner in this relationship, working with Product Managers to understand customer needs, areas of improvement, running A/B tests to assess change, and how we are impacting the marketplace.

What we are looking for:

• Provide leadership, mentoring and innovative thinking to our Candidate Product Analytics team.
• Partner with the Candidate Product Team to enable their understanding and decision making, drive innovation, and assist in crafting fantastic products for our customers.
• Reports to the Head of Product Analytics and is part of a broader team of data analysts who partner in close collaboration with Product Managers across the SEEK group.
• Leading an existing team as an impactful partner to Product, deriving analytical solutions that generate insight into how successfully our products meet customer needs.

About the role

The Analytics Manager serves as a trusted partner with the Candidate Product Managers and is responsible for providing analytical solutions that support the product development life cycle.

We are looking for a self-starter who can demonstrate great problem-solving leadership, tolerate ambiguity and is comfortable working in a fast-paced environment. To succeed in this role, you will be required to provide good judgment under pressure. You have a strong background working in analytics and have a sound understanding of analytical concepts including A/B testing, meticulous attention to detail, and outstanding organizational and communication skills.

The ideal candidate will have a sharp business mind, a proven track record to assess the needs of partners and translate them into analytical solutions. As a trusted partner, you will lead a team of data analysts in ensuring Product Managers understand the performance of their products, the impact of product developments, and can talk confidently to their metrics. You are comfortable in rolling up your sleeves and will jump in to lead and solve problems directly as required. Ultimately, you are motivated by the desire to help our product function optimise outcomes for our customers.

Responsibilities

• Hands-on leader, leading the problem and driving towards solution to ensure success of our analytics and product ambitions
• Experience in crafting structured frameworks for measuring product health (e.g conversion funnels)
• Connecting, coordinate, collaborate and influence multi-functional teams to work closely with the business at early stage of engagements on ideation, assessment and formation of initiatives
• Initiate and drive continuous improvement on delivering business’ technological demands by leading and coaching teammates, finding opportunities to improve between business and tech teams

Qualifications

• Thought leader in analytics - have built, led or transitioned teams to demonstrate a high level of technical capability 
• Understand how GenAI can be utilised within Analytics 
• Tertiary qualifications in a relevant field advantageous (Science, Mathematics, Statistics, CompSci, etc)
• Extensive experience in an analyst type role and a track record of leading global or APAC teams of 6+ Analysts
• Advanced analytical and problem-solving skills and a demonstrated ability to translate and present data in a concise and meaningful way to collaborators
• Have worked extensively in a Tech/Product company and are comfortable working with large Product Teams
• Proven track record to work in projects with varying levels of ambiguity, and priorities that can change rapidly.
• In terms of technical experience - have strong SQL (and programming skills in Python would be advantageous) as well as a background in AB testing (Desirable).

Additional Information

Permanent Perks
At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030.

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.