Data Engineer, Senior Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Data Engineer, Senior Associate (athenahealth, Inc.; Boston, MA): 

Data Maintenance (40%): Support seamless flow of data from source to front-end application; Use SQL and other tools like Powershell to monitor, aggregate, and analyze data in order to explain performance variation and trends as client data is migrated into athenahealth’s systems; Create Power BI reporting to summarize process status and data issues in order to ensure proper operational process execution and validate data for accuracy; Develop T-SQL scripts to send automated notifications that dynamically generate content to internal teams; Construct processes to convert manual data load workflows into automated processes using SQL and Powershell and create corresponding QA processes to automatically check for data correctness; Proactively identify, research, and work with feed data/programming structure to resolve issues that impact client success; Translate manual QA processes to automated comprehensive checks of entire dataset leveraging technologies such as SQL, Powershell, and Python; Leverage and build test plans and metrics to validate success of team; Hold responsibility for reconciling routine data feeds to system published data; Act as a Subject-Matter-Expert with regard to analysis of source data; Provide updates to stakeholders around the structure of client data feed workflows in order to client requests; Build reports that shows success of each team leveraging technologies like PowerBI and SSRS. Process Improvement/Scalability (30%): Contribute to optimization and automation of standard processes by identifying recurring issues across monthly publishes or across varying client feeds, researching solutions, and executing agreed upon steps in a timely and accurate manner; Analyze client healthcare claims and clinical data to ensure accuracy and identify common checks applicable to entire client base; Construct standard operational procedures and support reporting tools (SQL, Powershell, Power BI, Python) for QA of data, and implement these to optimize operational team workflows; Work on projects that enhance and optimize code base to improve scalability and performance; Identify and quantify areas for technical performance or resourcing performance opportunities leveraging log data available in SQL databases and Splunk; Create Power BI reporting to identify, quantify, and track opportunities for performance improvements real-time for internal users; Develop processes and utilities to automate work using SQL, Powershell, and SSIS where appropriate. Relationship Management (25%): Proactively research and resolve data issues that impact client success; Troubleshoot internal/external concerns related to quality engine by reviewing configuration tables and measure specifications coded in T-SQL stored procedures; Conduct root cause or impact analysis on quality engine and summarize findings; Implement solutions to quality engine via DDL or DML patches source control in BitBucket; Collaborate with internal teams to improve data integration system; Analyze various logs to identify performance trends impacting internal teams and clients; Craft solutions to improve performance and address pain points; Monitor impact of implemented solutions; Operate under Agile development principles and communicate work progress via JIRA; Provide support and guidance to cross-functional teams. Special Projects (5%): Translate business requirements for reporting request to technical steps to be executed; Develop processes to automatically source required data leveraging SQL, SSIS, and Powershell; Construct Power BI dashboards to address ad-hoc reporting requests; Position based at company HQ in Boston, MA. Telecommuting permitted pursuant to company policy following initial period onsite.

Minimum requirements: Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field; and 2 years of relevant IT experience. 

Must have: Demonstrated experience with relational databases; demonstrated experience writing queries and managing data; demonstrated experience with SQL programming; demonstrated understanding of data management tools and analysis techniques; demonstrated experience in analyzing complex business problems; demonstrated knowledge and understanding of healthcare IT product suites and business models; demonstrated ability to learn various technologies and methodologies with minimal training; demonstrated adaptability and comfort with ambiguity relating to development of offerings with diverse requirements, stakeholders, and opportunities; demonstrated ability to communicate effectively with internal and external stakeholders at various cohort levels; demonstrated professional attitude and comfort working in a corporate setting populated by diverse types of people; demonstrated ability to maintain poise and a sense of humor in stressful situations; demonstrated ability to taking a proactive approach to identifying solutions to problems and to taking on work that helps the collective team meet their goals; demonstrated ability to independently prioritize, drive results, and meet deadlines; demonstrated ability to dive deep into information and articulate core findings to the broader group; demonstrated ability to expresses complex issues succinctly and logically; demonstrated ability to execute multiple project work streams simultaneously and transparently, ensuring that all internal and external stakeholders understand the projects’ goals and deliverables; and demonstrated ability to influence others through enthusiasm, commitment, and vision rather than through direct line authority. (Unless otherwise indicated, athenahealth, Inc. is seeking the ability in the skills listed above with no specific years of exp. required. All exp. can be gained concurrently.)

To apply, email your resume to askHR@athenahealth.com with the subject “[Your Name], Data Engineer, Senior Associate, Ref: 00057955”, or mail resume to: Christopher Martin, HR Associate, athenahealth, Inc. 80 Guest St, Boston, MA 02135. An EOE.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers  

https://www.athenahealth.com/careers/equal-opportunity