AI Solutions Analyst

MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.

Mission

We’re looking for a sharp, business-savvy AI Specialist to lead the discovery and delivery of high-impact AI use cases across our business. You’ll play a critical role in transforming operational and customer-facing workflows by applying AI tools, automation, and structured thinking to real-world problems. This is a builder role with broad exposure—ideal for someone with at least 4 years of experience in business analysis or operations or product management, now ready to specialize in AI-first execution.

Responsibilities

AI Opportunity Discovery & Business Design

• Identify and prioritise high-value AI opportunities across departments (e.g., Ops, Marketing, CS, Product)
• Design scalable workflows using AI-first principles to increase speed, accuracy, and leverage
• Collaborate with cross-functional teams to define clear problem statements, success metrics, and automation strategies

AI Solution Development & Prompt Engineering

• Build and test AI-powered tools and prototypes using prompting, no-code/low-code platforms (e.g., ChatGPT, Gemini, n8n)
• Develop reusable prompt libraries and intelligent workflows tailored to team use cases
• Partner with Product & Engineering to refine and scale validated solutions

Process Optimisation & Automation

• Redesign and document business processes using AI and automation tools
• Integrate AI agents into workflows using Google Sheets, APIs, or orchestration platforms like n8n
• Standardise and codify best practices for AI use across the company

Change Enablement & Internal Evangelism

• Lead onboarding, training, and documentation for internal teams adopting AI workflows
• Proactively communicate wins, learnings, and use cases to build momentum
• Stay on top of the latest in AI tools, use cases, and trends—and bring relevant insights back to the business

Requirements

• Must-Have Experience

  • Minimum 4 years in a Business Analyst, Product Ops, Strategy, or Process Improvement role
  • Proven ability to design and optimize processes with measurable business impact
  • Advanced Excel/Google Sheets user, comfortable with formulas, automation, and basic scripting logic
  • Strong structured thinking, stakeholder management, and clear communication skills
  • Demonstrated interest in AI and automation (e.g., prompt engineering, prototyping, AI tools exploration)
  • Ability to work independently and move fast without sacrificing quality

  Nice-to-Haves

  • Experience in a tech company, startup, or cross-functional transformation team
  • Exposure to modern AI tools and platforms (e.g., ChatGPT, Claude, Gemini)
  • Familiarity with orchestration platforms (e.g., N8n, Zapier)
  • Basic coding (e.g., Python, JS) a plus but not required

Why this role matters

• You’ll shape how AI is adopted and scaled across a business with real operational scale and complexity
• You’ll be a thought partner to leadership and get hands-on with shaping both strategy and execution
• You’ll build a real portfolio of AI solutions that impact revenue, cost, and team productivity
• You’ll join an ambitious company embedding AI into its DNA, not just as a feature—but as leverage

Tools: You’ll work with AI platforms (OpenAI, Claude, Gemini), Google Workspace, Sheets, n8n, Zapier, and emerging AI tools

Moneysmart culture values and tenets

The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:

• Play to win as a team
• Solve for the customer
• Embrace a personal growth mindset
• Own it openly
• Challenge the status quo and deliver outcomes

MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g., photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias.