Data Scientist (General Roles)

IntroMO helps government leaders achieve their mission by designing intuitive and sustainable customer experiences that build trust and improve satisfaction. We use human-centered design to modernize and transform customer and employee experiences. We’re a small team of interdisciplinary creatives with mission, impact, and service to others deeply rooted in our DNA. We’re naive enough to believe we can change the world and bold enough to take the chance to do it.
We combine design thinking with agile delivery methods to drive visionary, human-centered products to market. Our custom solutions range in size from completely revamping an entire application to refreshing small pieces of a larger product. Everyone at MO directly impacts the direction and success of the company, and we own our roles. We value integrity, curiosity, courage, and excellence, fostering a culture of accountability and collaboration while continuously challenging each other to grow and improve. At MO, we delight in creating products and experiences that improve lives.
We’re Accepting Applications for the Following Contingent Roles: Data Scientist (all levels)

Job Description
Overview: We are looking for a creative and detail-oriented individual to join our team. This role will involve collaborating closely with cross-functional teams to develop engaging, user-centered design solutions. The ideal candidate is someone with a strong design background who can balance creativity with functionality, delivering polished and intuitive experiences for our users.

Skills

• Analyze large, complex datasets to extract actionable insights.
• Develop and implement measurement strategies to track system effectiveness and performance over time
• Collaborate with cross-functional teams and product leadership to understand data needs and identify information gaps
• Visualize data and communicate findings clearly to both technical and non-technical stakeholders.
• Create clear data visualizations, dashboards, and interactive tools for strategic decision-making
• Continuously monitor model performance and retrain/update models as necessary.
• Contribute to data pipeline design and ensure data quality and governance.
• Document processes, methodologies, and results for reproducibility.

Qualifications Required:

• Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
• 5 or more years of industry experience in a data science or analytics role.
• Proficiency in Python and/or R; familiarity with libraries such as pandas, scikit-learn, TensorFlow, or PyTorch.
• Experience working with SQL and querying large databases.
• Experience with data visualization tools such as Tableau, Power BI, or matplotlib/seaborn.
• Strong understanding of statistical methods and machine learning techniques.
• Excellent problem-solving skills and a detail-oriented mindset.
• Strong communication and presentation skills.

Preferred:

• Experience with cloud platforms (AWS, GCP, Azure) and tools such as Spark, Airflow, or Docker.
• Familiarity with MLOps principles and deployment workflows.
• Experience with HTML/CSS and web-based visualization toolsKnowledge of customer experience (CX) frameworks and performance measurement
• Background in a specific domain such as finance, healthcare, retail, or government analytics.

Perks

• A fun, dynamic working environment with an energetic and diverse team
• Competitive compensation commensurate with experience
• Opportunities for career growth
• Full health benefits (medical, dental, vision)
• 401K matching
• Unlimited Paid Time Off (PTO)
• Short- and Long-Term Disability in addition to Life Insurance (company sponsored)
• Company sponsored parental leave
• Summer Fridays

All MO leaders are expected to lead with humility, embody our core values in their leadership, and to hold their team accountable to the same. MO leaders are expected to ensure we are always growing by tackling hard problems, being strategic, and learning from others.
MO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
MO helps government leaders achieve their mission by designing intuitive and sustainable customer experiences that build trust and improve satisfaction. We use human-centered design (HCD) to modernize and transform user and employee experiences. We’re a small team of interdisciplinary creatives with mission, impact, and service to others deeply rooted in our DNA. We’re naive enough to believe we can change the world and bold enough to take the chance to do it.
We combine design thinking with continuous discovery and delivery methods to drive visionary, human-centered products to market. Our custom solutions range in size from completely revamping an entire application to refreshing small pieces of a larger product. Everyone at MO directly impacts the direction and success of the company, and we own our roles. We value integrity, curiosity, and courage, and we operate collaboratively and with accountability while consistently challenging each other in the pursuit of excellence. At MO, we delight in creating one-of-a-kind products and experiences. Your imagination is the only limit on what you can do here!