Undergraduate Trainee - Product Management – Developer Experience

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

At IFS, we believe in empowering people to do meaningful work that drives real impact. As a Product Management Intern within the Developer Experience area, you’ll help shape how our global engineering teams work — through better tools, smarter processes, and human-centered insights.

We’re not looking to fill a seat — we’re looking for someone who’s ready to step up, take initiative, and grow fast. We are looking for someone who’s curious, courageous, and committed to making a difference, with the help of an AI-first approach.

Your Role

You’ll work alongside the Technology Product Manager for Developer Experience to support initiatives that improve developer workflows, tools, and insights. This is a hands-on role where you’ll contribute to real projects and gain exposure to product strategy, research, automation, and internal tooling.

Research & Analysis

• Run developer experience surveys and conduct user/customer interviews.

• Perform market research and competitor analysis on developer tools.

• Recommend KPIs and methods to measure developer productivity.

⚙️ Tooling & Automation

• Evaluate new technologies and AI tools to improve workflows.

• Automate repetitive tasks and build small helper tools, likely using relevant AI tools from Microsoft.

• Add & analyze adoption telemetry for internal developer tools

📚 Documentation & Reporting

• Clean up and restructure Confluence documentation.

• Write reports, compile visionary statements, and contribute to PM deliverables.

• Curate research repositories using state-of-the-art AI tools

🤝 Community & Communication

• Support the IFS Developer Program and drive internal developer community engagement.

• Collaborate with cross-functional teams to improve internal documentation and reporting.

• Manage licenses for AI Coding tools and contribute to evaluations of the latest technology.

Qualifications

Ideal Characteristics

• A student in the later stages of their undergraduate studies or a recent graduate in a relevant field.

• Available full-time for 6–12 months.

• A self-starter with a strong bias for action—you take initiative and follow through.

• Eager to learn and unafraid to try things you’ve never done before.

• Creative confidence—you show your thinking through action, not just words.

• An efficient communicator with fluency in English—able to understand instructions, ask smart questions, and clearly report progress.

• AI-first - you’re experienced with using AI chatbots like Microsoft Copilot, ChatGPT, Perplexity, or Gemini, etc, and ready to attempt any challenge coming your way, with the help of these tools

🎓 Example Backgrounds

• Design – You know how to run user research, ask open-ended questions, and synthesize insights.

• Technology – You can write code (Python, JavaScript/TypeScript, or Java), but you’re most of all eager to work with people and drive business outcomes.

• Product – You’re a generalist who understands common business concepts (profit/loss, strategy, storytelling, JTBD framework, etc.) and is ready to do whatever it takes to move things forward.

Internship Timeline

• 0–3 Months: Learn IFS tools and processes, support ongoing tasks.

• 3–6 Months: Take ownership of specific assignments, report progress.

• 6–12 Months: Lead a sub-initiative within Developer Experience with mentorship.

What You’ll Gain

• Real-world experience in a global product organization.

• Exposure to product management, developer productivity, and research.

• Mentorship from experienced professionals and ownership of impactful projects.

• A chance to contribute to meaningful improvements in how developers work.

Additional Information

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.  

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees. 

We respectfully decline all offers of recruitment and/or advertising assistance. 

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.