Manager-Application Development-Client Implementation

The candidate will be working with a range of clients and wider business practices to engineer/re-engineer, design and strategy to help our clients as they embark on the journey to transform their operations

Essential Functions

• Support and track the delivery of digital work for aligned clients
• Actively originate and shape digital opportunities for existing and new client base
• Be able to articulately and passionately present digital concepts to senior stakeholders (internal and external)
• Develop the business case for digital opportunities
• Develop Cost structures and benefit models as suits to client needs
• Exposure in Consulting, preferably in L&A domain
• Work closely with aligned operations and transformation lead on opportunity identification, analysis, validation and solution segmentation (Analytics, Digital, Process re-design, etc.,) 
• Work with business leaders to identify and execute transformation opportunities
• Drive cross functional teams to deliver transformation projects
• Maintain awareness of new and emerging solutions and the potential application on operations 
• Drive enterprise adoption of these tools/techniques by internal and client showcasing and articulating the business case and value proposition 
• Act as business interface for Advance Automation & Robotics and analytics opportunities 
• Ability to effectively communicate with internal and external stakeholders on a periodic basis (written & verbal)
• Ability to coach Operations on Change management

Technical Skills:

• Manage team of resources aligned to projects; effectively plan, prioritize and execute everyday project related activities
• Understanding of AI and other automation tools and technologies, domain, etc 
• Project management skills to drive digital projects

Process-Specific Skills

• Knowledge of industry domain being aligned to (example, Insurance, Banking, etc)
• Expertise in mapping as-is process, creating future operating model with intervention of technology
• Excellent working knowledge of MS Office – MS Excel, Power Point, Word Doc

Leadership

• Fosters a spirit of collaboration and team work

General

• Conformance to policies / compliances with auditing skills and eye for details
• Ability to coach and give feedback on an ongoing basis.
• Problem solving skills 
• Strong written and verbal communication Skills.

Ability to resolve conflicts constructively and lead in a continually challenging environment

Education Requirements

1. Knowledge of Digital Interventions such as RPA, Analytics, ML and AI 
2. PMP / Agile certification would be an added advantage
3. Certified Lean Six Sigma Black belt/ Green belt would be preferred
4. Evidence of problem-solving analytical mindset

Excellent oral communication and presentation skills