Senior AI Engineer – Deal Intelligence (Merchant Advisor Team)

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

We’re looking for an AI Engineer to join our AI Team (Merchant Advisor) team 🤖, where we’re transforming how merchant deals are created, personalized, and optimized using machine learning, NLP, and intelligent automation. You’ll work on high-impact systems that influence revenue, marketplace health, and merchant satisfaction 📈.

You’ll Spend Time On:

• Designing models that classify and score deals based on structured data, pitch text, and marketplace signals.

• Engineering features from merchant behavior, geography, and rep performance to personalize deal suggestions 🎯.

• Building adaptive systems (e.g., contextual bandits or RL) to balance exploration vs. exploitation in deal structures.

• Discovering latent failure patterns using unsupervised or weakly supervised learning across millions of deals 🕵️.

• Collaborating with product managers, analysts, and market managers to align ML decisions with business goals 🤝.

• Creating modular, explainable systems that evolve with feedback from humans-in-the-loop.
  
  

We’re Excited About You If You Have:

• 4+ years experience in ML/AI roles, preferably in a product-driven environment.

• Strong grounding in Python, SQL, and libraries like scikit-learn, XGBoost, PyTorch, or TensorFlow.

• Experience with modern NLP techniques: transformers, embeddings, summarization, or clustering 🧠.

• Practical understanding of reinforcement learning, contextual bandits, or online experimentation frameworks.

• Experience with data exploration, rapid prototyping, and delivering models into production 🚀.

• A bias toward clarity, iteration, and outcome-focused thinking.
  
  

Nice to Have (Bonus Points! ✨):

• Experience with human-in-the-loop ML systems or feedback loops.

• Exposure to marketplace, e-commerce, or merchant-facing domains.

• Familiarity with Google Cloud (BigQuery, Vertex AI, Cloud Functions) or similar ML deployment infrastructure.

• Comfort with building lightweight APIs, orchestrating model inference pipelines, or integrating ML outputs into production systems.
  
  

Why You’ll Love Working Here ❤️

• High-ownership role building end-to-end ML features directly impacting top-line metrics 💰.

• Fast iteration culture with strong product + tech alignment.

• Transparent org structure and supportive, international team.

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers