Operations Lead, Creative Brand Studio

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

We are seeking an exceptional Managing Director to lead our Creative Brand Studio, a role that demands the rare combination of creative excellence and operational mastery. As the operational leader of our creative function, you will build and scale two critical capabilities: an efficient internal creative studio capable of handling high-volume requests, and an innovative brand creative team that produces culturally defining work. You'll be responsible for creating the systems, processes, and culture that enable world-class creative talent to do their best work while delivering at the pace and scale that our mission demands.

This is a foundational leadership role where you'll establish the creative operations that will define how Anthropic communicates with the world. You'll work closely with senior leadership to champion the strategic importance of design and creativity while building the infrastructure to execute flawlessly across a diverse portfolio of creative challenges.

Responsibilities:

• Build and lead Anthropic's internal Creative Brand Studio from the ground up, establishing both operational excellence and reinforcing the already strong creative leadership
• Review and build upon existing operational systems to enable high-volume, high-quality output while preserving the conditions for breakthrough creative work, working with both internal talent and external agencies
• Develop and manage two distinct but complementary creative capabilities:
  • High-Volume Creative Operations: Build systems and workflows to deliver consistent, high-quality creative work across a broad range of tactical and strategic projects with efficiency and speed
  • Breakthrough Brand Creative: Foster an environment where creative talent can pursue innovative, culturally defining work that positions Anthropic at the forefront of design and creative excellence
• Review existing program management frameworks and establish new operational tools and workflows where appropriate, eliminating friction for creative talent while maintaining rigorous quality standards
• Partner with senior executives to advocate for the strategic role of creativity and design in advancing Anthropic's mission
• Build and leverage an extensive network of creative talent, production partners, and technology vendors
• Set creative standards and quality benchmarks that reflect Anthropic's position as a leading AI company
• Manage creative budgets and resource allocation across projects ranging from high-volume tactical work to breakthrough brand campaigns
• Foster a culture of creative excellence that balances creative ambition with operational discipline

You may be a good fit if you:

• Have 15+ years of experience leading high-performing creative organizations, with a proven track record of building creative functions within fast-moving technology companies
• Demonstrate deep operational expertise, including program management, workflow optimization, and creative operations at scale
• Have managed complex, high-volume creative workflows as evidenced by the scale of budgets, team size, and variety of creative outputs in previous roles
• Can show evidence of creating environments that produce innovative, culturally defining work, demonstrated through industry creative awards and your ability to attract and retain world-class creative talent
• Possess extensive knowledge of creative and project management tools (such as Asana), while understanding that technology alone doesn't build effective creative studios
• Have the gravitas and communication skills to champion creativity and design with C-level executives and board members
• Maintain an extensive network within the creative industry, including top-tier creative talent, production companies, and technology partners
• Are calm and unflappable under pressure, with exceptional attention to detail and organizational skills
• Have experience balancing the tension between creative ambition and operational efficiency, ensuring systems serve the work rather than constrain it

Strong candidates may also:

• Have experience working with AI or emerging technology companies where creative work helps translate complex concepts for diverse audiences
• Have led creative teams through periods of rapid growth and scaling
• Have experience managing both internal creative teams and external agency relationships
• Understand the unique challenges of creating compelling creative work in highly regulated or technical industries
• Have a track record of developing creative talent and building creative career paths within organizations
• Have an interest and knowledge of generative AI creative tools while also honoring the hand of the maker

Deadline to apply: None. Applications will be reviewed on a rolling basis.

The expected salary range for this position is:

Annual Salary:$320,000—$400,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.