Lead Data Scientist (Analytics)

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Country & Marketing Analytics team helps the organization by analyzing in each of our countries our past operations and marketing initiatives, deciphering the impact on our business, our brand and our users, to augment the outcome of future initiatives.

The team works closely with various teams in Grab - Country Business, Operations, Marketing but also Engineering, Product and other Data teams, to understand data requirements, identify and track key metrics, and provide data-driven solutions that are tailored and relevant to always-evolving innovation in our markets.

Get to Know the Role

We are seeking a Lead Data Scientist (Analytics) to join our growing team in Ho Chi Minh city, Vietnam. In this role, you will lead our data science efforts, driving innovation and delivering actionable insights to support business decision-making.

You will report to Marketing Analytics Manager II and work onsite at Grab HCMC office.

The Critical Tasks You Will Perform

Analytics Process Improvement:

• Study existing analytics processes to identify opportunities for refinement and implement solutions to bridge gaps.
• Plug end-to-end operations and marketing flows with existing data solutions or initiate new systems, dashboards, reports, or frameworks.

Team Leadership & Collaboration:

• Guide and mentor junior data scientists and analysts, fostering a culture of innovation and continuous learning.
• Collaborate with cross-functional teams and senior stakeholders to align on strategic goals and influence data-driven decisions.

Advanced Analytics Solutions:

• Develop and implement advanced analytics solutions to address complex business problems.
• Design and execute end-to-end machine learning projects, from data collection to model deployment.

Data Strategy & Insights:

• Analyze relevant consumer datasets and propose actionable recommendations to support planning and decision-making process.
• Scout for potential opportunities to increase efficiency through measurable solutions.
• Contribute to the company's data strategy and roadmap, ensuring alignment with business objectives.

Communication & Training:

• Communicate complex analytical findings to both technical and non-technical stakeholders effectively.
• Provide support and training to teams on analytical tools, methodologies, and best practices.

Innovation & Best Practices:

• Stay current with advancements in data science and analytics, incorporating new techniques and technologies as appropriate.
• Develop and maintain best practices for data science methodologies and processes.

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Statistics, Analytics, Mathematics, Engineering or relevant fields.
• Minimum 6 years experience in Analytical roles in the e-commerce or the Internet industry.
• Full professional working proficiency in English is required, on top of fluency in Vietnamese
• Advanced knowledge of analytical tools such as Excel (VBA, Pivot), database querying (SQL, Presto, Hive), visualization and reporting tools (Tableau, PowerBI, Holistic)
• Advanced knowledge of programming languages (Python, R)
• Strong ability to work with large and complex data sets
• Demonstrated experience in leading a team of analysts, either through project-based initiatives or formal reporting lines, to define and address complex analytical challenges
• Proven extensive experience collaborating with cross-functional teams, including both business and technical stakeholders, to drive alignment and strategic business decisions

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.