Director of Digital Engineering & Ecommerce Architecture

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

The Director of Digital Engineering & Ecommerce Architecture is responsible to drive the digital transformation at PJI. This role requires a strategic thinker with deep technical expertise and a passion for innovation. The role partners with industry experts and internal technology leaders to lead the design, development, and implementation of cutting-edge solutions that enhance PJI’s customer engagement, drive brand loyalty, and streamline operations.      
     
     
Duties and Responsibilities (other duties as assigned)
 

• Architect and Design Solutions: Develop and implement scalable cloud architectures that support PJI’s ecommerce platforms and enhance integrations with in-store technologies.

• Generative AI Integration: Lead the integration of generative AI technologies to optimize customer personalization, engagement, and operational efficiency.

• Innovation in PJI’s Ecommerce and Integrations with Store Technologies: Drive innovation within our sector by identifying and implementing technology solutions that streamline ecommerce processes and improve in-store experiences for our customers.

• Technical Leadership: Provide technical leadership and guidance to development teams, ensuring best practices in architecture and design.

• Stakeholder Collaboration: Collaborate with cross-functional teams, including product, developers, and quality and operational engineers, to align technical solutions with business goals.

• Performance Optimization: Monitor and optimize system performance, ensuring reliability, scalability, and security of cloud-based solutions.

• Documentation and Training: Create comprehensive documentation and provide training to ensure seamless adoption of new technologies.

Education, Experience & Certifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

• Proven experience as a Technical Architect, Principal Engineer, or similar role in a large-scale ecommerce environment with a minimum of 5 years in architecture leadership, with a focus on cloud computing, generative AI, and QSR ecommerce and store technology innovation. 

Technical Skills: 

•  Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud), generative AI frameworks (e.g., GPT, DALL-E), and QSR ecommerce and store technology solutions.

•   Strong expertise in microservices architecture, and API development.

•  Proficiency in programming languages such as Java, Python, or JavaScript.

•  Experience with database management systems, both SQL and NoSQL.

• Leadership: Strong leadership and communication skills, experience in leading technical teams and projects. Ability to collaborate effectively with diverse teams.

• Problem-Solving: Strong analytical and problem-solving skills, with the ability to think creatively and strategically.

• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.

Our Values

• EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.

• DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

• PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.

• INNOVATE TO WIN – We champion and challenge for a better way in all we do.

• HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

• CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.

• BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.

• WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

     
    Papa Johns is an equal opportunity employer.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.