Process Analyst, Vendor Master Data Management

Job Description :

About us

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

Dimensions

The role is responsible for a specific area of Master Data Customer & Supplier maintenance across GDBS served markets.

Market Complexity

The role would entail responsibility for the step change, standardization and process harmonization of Master Data maintenance across GDBS served countries.

Purpose of Role

The purpose of this role is to accompany the creation and amendment of Customer/Vendor/Product/Supply/Finance Master Data to be onboarded in Coupa and ultimately in SAP, within the agreed lead-times, and while maintaining business compliance. The role will also be involved in the daily activities of the Master Data process, customer concerns, issues resolutions, handling of complaints and improvement initiative manage.
Role Location: Bogota, Colombia

Diageo Capabilities

Be authentic – Maintain great relationships with internal collaborators and communicate in the right way. Stand for process quality and compliance.

Find solutions – The role involves processing critical data requests under significant time pressure to agreed timelines. The candidate should be pro-active and highlight opportunities to improve processes where possible.

Consistently deliver great performance – The role holder must be a self-starter and have strong prioritisation skills, staying focused on what business outcomes need to be delivered. They must demonstrate brilliant execution in all aspects of the role. Attention to detail, rigour and structure is crucial.

Handle People for Success– The role involves dealing with a large number of requests. The candidate should be able to work with challenging demands from different collaborators.

Top 3-5 Accountabilities

Data Maintenance

·Create and maintain Master Data based on authorised business requests, according to the relevant policies and procedures

·Review Master Data Quality to ensure data is accurate and complete.

·Work closely with collaborators on timely & accurate completion of master data maintenance activities.

·Achieve individual goals including daily task, turn around time, accuracy and knowledge in the business process.

Operational Reporting

·Complete and issue data-oriented reporting as requested on a timely basis

Process Improvement

· Identify and pursue opportunities to streamline processes and increase process compliance with our collaborators.

Training and Capability Enhancement

· Train new team members and provide basic insight for collaborators on Data related processes in SAP.

· Evaluate level of Right First Time requests versus rejections to identify any capability gaps to be addressed.

Qualifications and Experience Required Crucial

·  Fluency in English and Portuguese Intermediate - Sophisticated

· 2-3 years’ relevant work experience STP or vendor master domain 

·  Solid understanding on vendor master tools such as Coupa, compliance desktop workflows etc. 

·  Understanding of vendor master SLA’s, Generating required reports, and review with stakeholders

 · Excellent in working on office application 

 · Should have adequate knowledge about process improvements tools and technologies 

  · Attention to Detail/Accuracy - Demonstrates sound commitment to importance of “right first time” principle through ensuring own work is 99% error free

· Ability to work in a sophisticated multi-functional or multinational environment 

· Knowledge on STP process and more specific to Vendor /Customer Master domain 

· SAP knowledge for Vendor / Customer master 

· Perform Vendor master Creation/Amendment/Cloning/Block/Deletion in SAP Procuring approval for exception requests & reviewing documentation

· Update and maintain critical information (bank account details/TAX details)

·Publishing report on monthly basis to procurement/market

·Query handling by coordinating with data coordinator/procurement/governance or relevant collaborator

·Quarterly review of DTP to foresee any process deviation for specific market 

·Perform testing in SAP test environment on any new technical change in system

·E2E ownership on the controls specified to the tasks

Desirable:

· Demonstrated energy and aim to make a difference in the data role.

·Prior business experience preferable.

·Good communication skills, able to clearly and concisely explain processes or reasons for data request rejection.

·Knowledge of SAP would be an advantage.

·Strong excel (macro preparation) experience

Barriers to Success in Role

·       Lack of rigour and attention to detail, or an ability to work at pace.

·       Lack of communication skills or ability to build good professional relationships.

·       Inability to work with a broad set of collaborators functionally and culturally.

·       Lack of English  & Portuguese fluency 

·       Inability to work assertively and proactively

·       Not a phenomenal teammate

·       Inability to aim for resolution

·       Insufficiently open minded

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to handle your wellbeing and balance your priorities from day one.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you assemble this information when you submit your application.

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