Data and AI Operations Senior Director

Who We Are
Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Built by security and software professionals, the Ontic Platform connects and unifies critical data, business processes, and collaborators in one place, consolidating security intelligence and operations. We call this Connected Intelligence. Ontic serves corporate security teams across key functions, including intelligence, investigations, GSOC, executive protection, and security operations.
As Ontic employees, we put our mission first and value the trust bestowed upon us by our clients to help keep their people safe. We approach our clients and each other with empathy while focusing on the execution of our strategy. And we have fun doing it.
Who You Are
Ontic is looking for a visionary and results-driven Data + AI Operations Leader to own data-driven decision-making and AI innovation across our organization. This individual will be responsible for Ontic’s GTM tool strategy, the orchestration of data & advanced analytics strategies, and the implementation & advancement of AI utilization.
Reporting into a team led by our VP of RevOps, which sits as an independent operational org reporting to our COO, and operating as a strategic business partner to GTM teams, you will work directly with our C-Suite & Senior Leadership Teams helping to drive tool, data, analytics, and AI strategy, ensuring key objectives and priorities are met across the company. The ideal candidate combines strategic thinking, technical expertise, and leadership skills to spearhead initiatives that transform data into actionable insights and intelligent automation in a scalable way.

Responsibilities

• Drive cross-functional alignment with key organizations like Sales, Marketing, Client Success, Services, Engineering and Product to enable successful end-to-end execution of key data & AI initiatives
• Advise and influence senior leaders on key business decisions required & major change initiatives
• Define and lead the enterprise-wide analytics and AI strategy aligned with business objectives
• Evangelize data-driven culture across departments and executive leadership
• Collaborate with leaders to identify AI & analytics opportunities & prioritize high-impact projects
• Translate business needs into technical requirements & actionable insights


• Technology & Tools
• Evaluate and implement data platforms, BI tools, and AI frameworks
• Maintain a strong understanding of current trends and advancements in analytics, machine learning, and AI technologies


• Analytics & AI Development
• Drive AI usage and innovation within the Operations team and across the organization
• Oversee the development of predictive models and analytics use cases
• Guide the implementation of AI/ML models in production environments
• Ensure ethical and responsible AI usage, including bias detection and governance


• Measurement & Optimization
• Develop KPIs and dashboards to track the impact of analytics and AI initiatives
• Continuously improve models and solutions based on feedback and performance metrics


• Prepare executive-level reporting & presentations on business results & key trends to help the leadership team understand how we are tracking to our goals, where there is risk and where there are successes to be replicated


• Build processes & maintain data to enable a single source of truth to all critical datapoints needed to provide critical business insights & measure performance
• Ensure consistent definitions, calculations and use of critical metrics company-wide
• Establish data governance policies, ensuring data is collected and processed accurately, and maintaining the integrity of data sources

Preferred Qualifications

• 10+ years experience in Operations, BI, Analytics, Data Strategy, Business Transformation
• Proven experience scaling & managing GTM technology platforms; current tech stack includes but is not limited to Salesforce, Clari, Domo, GuideCX, ZoomInfo, Google Office Suite, Slack
• Track record of delivering enterprise-scale analytics or AI initiatives
• Expertise in data science tools and visualization tools (e.g., Power BI, Tableau, DOMO)
• Strong understanding of machine learning, natural language processing, and/or generative AI applications
• Experience working with ambiguity and laser focused on delivering results; excellent analytical and decision-making skills
• Ability to translate complex data into clear and concise reports
• Strong leadership & team-building skills
• Excellent communication and stakeholder management skills
• Bachelor's degree in Data Science, Computer Science, Business Analytics, or related field

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co  or call (512) 572-7400 
Ontic does not provide sponsorship for employment visas or work authorization for this role. Applicants must be legally authorized to work in the US without requiring sponsorship, now or in the future
Ontic Benefits & PerksCompetitive SalaryMedical, Vision & Dental Benefits401kStock OptionsHSA ContributionLearning StipendFlexible PTO PolicyQuarterly company ME (mental escape) daysGenerous Parental Leave policyHome Office StipendMobile Phone ReimbursementHome Internet Reimbursement for Remote EmployeesAnniversary & Milestone Celebrations
Ontic is an equal-opportunity employer.  We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.
All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data.