Business Intelligence Developer

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

IT Technical & Support Services

Overview of Position:

The Business Intelligence Developer II is a mid-level role designed for professionals with experience in healthcare and/or financial data analytics, Power BI, and either Epic or Workday systems. This position involves developing advanced reports, dashboards, and data solutions to support operational and strategic decision-making across departments.

The successful candidate will collaborate with business and technical teams to design and implement BI solutions, ensuring data integrity, compliance, and efficiency. They will also mentor junior developers, contribute to Agile development cycles, and optimize source control and DevOps workflows.

ESSENTIAL DUTIES 

 Technical Skills
•    Design and develop complex reports and dashboards for various stakeholders, including leadership, operations, and clinical teams.
•    Create extracts based on well-defined vendor specifications and extract from multiple sources (Epic, Workday, or other healthcare systems).
•    Ensure that BI solutions comply with healthcare regulations and standards (e.g., HIPAA).
•    Execute fundamental source control concepts, including branching, merging, and version management, using Azure DevOps or GitHub for code collaboration and deployment.
•    Diagnose, resolve, and prevent issues related to version control systems, including branch conflicts, merge failures, repository access, and CI/CD pipeline errors in platforms such as GitHub and Azure DevOps. Provide technical support to teams, enforce best practices, and optimize workflows for efficient code collaboration.
•    Assist in data validation and data cleansing to prepare data for analysis.
•    Move BI solutions to a production environment or workspace when approval is given.

Project and Process Management 
•    Practices Agile principles, iterative development, and participation in Agile ceremonies (standups, sprint planning, retrospectives) and collaborates with team members.
•    Contribute to Agile sprint cycles by participating in sprint planning, backlog grooming, and retrospectives.
•    Works from a prioritized backlog, refines tasks, and estimates effort using Agile frameworks.
•    Completes assigned tasks within sprint cycles while maintaining quality and accuracy.
•    Remains open to feedback, retrospective insights, and process enhancements to improve efficiency and deliverables and executes on action plans developed because of feedback.
•    Pivots priorities as business needs evolve while maintaining focus on delivering value-driven insights.

Collaboration and Communications
•    Creates documentation and user guides for reports and processes.
•    Participates in peer review to seek approval before promoting BI solutions to a production environment or workspace.
•    Engages with stakeholders and team members to fully understand requirements, challenges, and feedback.
•    Presents complex data insights in an understandable way, whether through reports, dashboards, or discussions.
•    Addresses differences in opinion professionally and works toward data-driven, consensus-based solutions.
•    Collaborate with business users and other analysts on the team to gather requirements and refine BI solutions.

Analytical and Problem-Solving
•    Troubleshoot and resolve report-related issues; provide ongoing support and maintenance.
•    Demonstrates an understanding of data structures, relationships, and normalization to design efficient and scalable BI solutions.
•    Applies strong logical reasoning to evaluate business problems and develop data-driven solutions.
•    Analyzes datasets, identifies trends, and extracts actionable insights to support decision-making.
•    Participate in planning and design of data models, ensuring data accuracy and integrity.
•    Ability to translate business needs into technical requirements and deliver insights that drive strategic decisions.
•    Capability to investigate data inconsistencies, workflow inefficiencies, and report anomalies to ensure data accuracy and reliability.

Adaptability and Continuous Learning
•    Embraces new tools, methodologies, and evolving business needs in a fast-paced environment.
•    Proactively seeks new knowledge, explores industry trends, and experiments with innovative data solutions.
•    Adapts to shifting priorities, unexpected challenges, and evolving data landscapes without losing momentum.
•    Identifies opportunities to streamline workflows and improve efficiency through automation or best practices.
•    Engages with online courses, webinars, certifications, and industry communities to stay ahead of emerging trends.

Leadership and Mentoring
•    Mentor junior and mid-level developers, providing guidance on best practices and development techniques.

QUALIFICATIONS 
1.    Associate's degree in data Analytics, Computer Science, Information Systems, Healthcare Administration, or a related field.
2.    Obtain Cogito certificate or have taken Workday fundamental reporting or integrations training within 6-months from the start of the role.
3.    Prior experience in data analytics roles, internship, or project work using Power BI, Workday and/or Epic is preferred but not required.
4.    Ability to collaborate in a full remote or hybrid work environment.
5.    Self-motivated and passionate about making data tell a story. 
6.    Ability to learn technical concepts quickly.
7.    Ability to troubleshoot problems independently or in a team environment.
8.    Exposure to SQL, DAX or Python and BI methodologies.
9.    Understanding DevOps with Subversion, Git or similar version control.  
10.    Strong analytical skills and the ability to work independently.
11.    Aptitude for validating data quickly and efficiently.
12.    Understanding Entity Relationship Diagrams.
13.    Ability to communicate complex data findings to non-technical stakeholders.
14.    Detail-oriented with strong organizational skills.
15.    Excitement and motivation to do things better, faster and more efficient.
16.    Strong Agile experience: ability to contribute to sprint planning and other Agile processes.
17.    Proficiency in Microsoft Power BI, including dashboard creation, data transformation, and DAX functions.
18.    Basic understanding of Epic reporting tools and data structures (experience with Clarity or Caboodle is a plus).
19.    Familiarity with healthcare data structures (clinical, financial, operational).

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS 
1.    Living the Genesis Mission, Vision and Values:  
• Performs work in a manner that is quality focused. 
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect. 
• Results oriented and focused on achievement of objectives. 
• Acknowledges and responds to the diversity of people and the situation. 
• Encourages peers (others) to be owners of change. 
• Always makes the effort to anticipate and exceed customer needs and expectations. 
• Possesses the ability to engage others with patience and understanding. 
• Acts in a manner that creates positive first and lasting impressions. 
• Demonstrates the ability to own issues until they are resolved. 
2.    Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers) 
• Introduces self and role…connects with everyone. 
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback. 
• Asks for and anticipates needs and concerns of others. 
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.) 
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately. 
• Responds to requests in an appropriate and timely manner. 
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed. 
3.    Promotes Patient and Employee Safety  
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)  
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.) 
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment 
• Demonstrates Slips/Trips and Falls Awareness. 
• Actively contributes to maintaining a safe, clean and quiet environment. 
 
WORKING CONDITIONS/PHYSICAL REQUIREMENTS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
 
1.    Works in an office environment. 
2.    Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds. 
3.    Vision abilities required include; up close vision, peripheral vision, depth perception and the ability to adjust focus. 
4.    Answers phones, uses a personal computer, scanner, copier, fax, which requires finger dexterity. 
5.    May occasionally bend, reach, push, pull, stoop kneel, crouch or crawl. 
6.    Employee may be required to travel to other departments/floors or travel to other locations. 
 
This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. 
 

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.