Senior Analyst, Performance Marketing

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

About the Role：

We are seeking a highly analytical Senior / Junior Performance Analyst to grow our online presence and drive bookings for both our Hotel and Car Rental businesses across major metasearch platforms. This pivotal role transforms complex data into actionable, predictive insights, working closely with the various teams to fuel business growth with a strong emphasis on data intelligence and strategic execution.

What you’ll do (Main Accountabilities) 

·  Strategic Metasearch Optimization: Develop and execute advanced strategies to maximize visibility, traffic, and conversions for Hotel and Car Rental listings.

·  Bidding and Performance Management: Develop best-in-class bidding algorithms, oversee campaign execution, and continuous optimization across metasearch platforms, ensuring optimal return on investment (ROI).

·  Advanced Data Analytics & Insights: Lead in-depth analysis of complex performance data, applying statistical methods and quantitative modeling to uncover predictive business insights and design rigorous test-and-learn initiatives.

·  Data Quality Monitoring & Support: Collaborate with product and engineering teams to provide analytical insights into rate and availability synchronization quality. Monitor data integrity across metasearch platforms and internal systems for both hotel and car rental products, contributing to process improvements and analytical tool development through coding.

·  Reporting & Strategic Communication: Generate comprehensive performance reports, derive actionable insights, and effectively communicate impact to stakeholders.

·  Learning & Development: Dedicate time to data exploration and insights, applying them for business achievement.

·  Industry Acumen: Stay current with metasearch algorithms, industry trends, and data science advancements to continuously refine strategies.

What you’ll need (Capabilities) 

·  Bachelor's degree in a quantitative field such as Mathematics, Business Analytics, Data Science, Computer Science, or any other related disciplines.

·  3-5 years of working experience in an analytical role.

·  Exceptional Data Acumen: Proven expertise in manipulating, analyzing, and deriving actionable, predictive insights from large, complex datasets. Experience with Business Intelligence (BI) tools.

·  Strong Technical Proficiency: Demonstrated capability in Python or any other languages (for data manipulation, scripting, and automation) and SQL (for querying and data extraction), regardless of formal work experience or academic background.

·  Excellent command of the English language (written and verbal). Proficiency in Mandarin is required.

·  Highly analytical, intellectually curious, data-driven, and possesses an open-minded approach to problem-solving.

·  Prior experience with Metasearch platforms a strong plus.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.