Senior Manager - Data Engineering

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Job Details

Position Title: Senior Manager - Data Engineering

Career Level: L2

Job Category: Assistant Vice President

Role Type: Hybrid

Job Location: Bangalore  

About the Team:

The data engineering team is community of dedicated professionals committed to designing, building, and maintaining data platform solutions for the organization.

Impact (Job Summary/Why this Role Matters)

Enterprise data warehouse supports several critical business functions for the bank including Regulatory Reporting, Finance, Risk steering, and Customer 360. This role is vital for smooth functioning of data processes, batch jobs and to support business requests. Our values — inclusivity, transparency, and excellence — drive everything we do. Join us and make a meaningful impact on the organization.

Key Deliverables (Duties and Responsibilities)

• As a Senior Manager you will be responsible for managing the data platform that supports data integrations: enriching data pipelines to share enterprise data, designing, building, and maintaining a data platform such as Enterprise Data Warehouse, Operational Data Store or Data Marts etc. with appropriate data access, data security, data privacy and data governance.
• Demonstrate technical knowledge and leadership in software development, data engineering frameworks and best practices.
• Strong project management skills with the demonstrated ability to multitask and manage multiple small and large projects in a cross-functional environment.
• Use agile engineering practices and various data development technologies to rapidly develop and implement efficient data products.
• Contribute towards Maintenance and Support of Enterprise Data Warehouse applications. Work closely with vendors to manage end to end business processes.
• Motivate, Manage, and drive the team towards meeting business objectives.
• Work with global technology teams across different time zones (primarily US) to deliver timely business value.
• Drive automation, identify inefficiencies, optimize processes and data flows, and recommend improvements.
• Collaborate with the Data Architects, Solution Architects & Data Modelers to enhance the Data platform design, constantly identify a backlog of tech debts in line with identified upgrades and provide technical solutions & implement the same.
• Use operational skills to drive efficiency and speed, have expertise in building repeatable data engineering processes, use strong agile and project management skills to deliver data products.
• Manage deliverables of developers, perform design reviews and coordinate release management activities.

Skills and Qualification (Functional and Technical Skills)

Functional Skills:

• Leadership: Lead the data engineering team, provide guidance and mentorship
• Team Player: Support peers, team, and department management.
• Problem Solving: Excellent problem-solving skills, incident management, root cause analysis, and proactive measures to improve quality of service.
• Communication: Excellent verbal, written, and interpersonal communication skills.
• Attention to Detail: Ensure accuracy and thoroughness in all tasks.

Technical/Business Skills:

• Data Warehousing: Technical expertise working in large scale Data Warehousing applications and databases such as Oracle, Netezza, Teradata, and SQL Server. Deep technical knowledge in data engineering frameworks and best practices
• Data integration skills: Solutions using any industry leading ETL tools such as SAP Business Objects Data Services (BODS), Informatica Cloud Data Integration Services (IICS), IBM Data Stage and Python
• Data Model: Good knowledge of Logical and Physical Data Model using Relational or Dimensional Modeling practices.
• Performance tuning of data pipelines and DB Objects to deliver optimal performance.
• Excellent data analysis skills using SQL and experience in incident management techniques. Identify, document, and communicate technical risks, issues and alternative solutions discovered during project and production phases.
• Experience working in Financial Industry is a plus. Additional experience of working in leading public cloud (AWS, Azure, Google Cloud) or cloud data warehouses (Snowflake) is a plus.

Leadership Qualities (For People Leaders)

• Empathy: Understands and cares about team members' feelings and perspectives.
• Communication: Clearly conveys ideas and listens actively.
• Inspiration: Motivates and encourages the team to achieve their best.
• Influence: Extensive stakeholder management experience and ability to influence people

Relationships & Collaboration

• Reports to: Associate Director - Data Engineering
• Partners: Senior leaders and cross-functional teams
• Leads: A team of Data Engineering associates

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.