Director, AI Product Management

Who we are…

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

We are leading the charge toward truly autonomous enterprises with our Skylar AI platform—an advanced AI suite that revolutionizes IT operations by harnessing generative AI, unsupervised machine learning, and human-in-the-loop automation. Skylar AI delivers deep autonomous real-time data visualization, exploration, and advanced analytics to help organizations stay ahead in an increasingly complex and competitive digital landscape.

What we’re looking for...

ScienceLogic is seeking a strategic, forward-thinking product leader to drive the vision and development of GenAI and AI observability solutions within our Skylar AI suite. The ideal candidate has a deep understanding of generative and agentic AI technologies and knows how to translate complex technical capabilities into intuitive, scalable, and impactful enterprise products. You’ll own the full product lifecycle - from shaping strategy and building roadmaps to leading cross-functional teams through launch and iteration. You’ll champion innovation in areas like agent behavior analytics, model drift detection, compliance, and AI safety, while setting the standard for best practices in monitoring AI systems in production.   

What You’ll Be Doing...

• Define and execute the product strategy and roadmap for GenAI and Agentic AI observability solutions within the Skylar AI suite, ensuring alignment with ScienceLogic’s mission and customer needs.
• Lead the end-to-end lifecycle for new AI-powered observability features, including requirements gathering, development, launch, and continuous improvement.  
• Partner with engineering, data science, and UX teams to deliver robust, scalable, and user-centric monitoring solutions for GenAI and Agentic AI services.         
• Drive the adoption of advanced capabilities such as agent behavior analytics, model drift detection, lineage tracking, compliance reporting, and AI safety monitoring.  
• Establish and promote best practices for monitoring and managing GenAI and Agentic AI in production environments, focusing on reliability, transparency, and ethical use.
• Collaborate with customers, sales, marketing, and support teams to gather feedback, prioritize features, and ensure product-market fit for Skylar AI.  
• Communicate product vision, progress, and impact to executive leadership and key stakeholders.
• Lead, mentor, and inspire a team of product managers, fostering a culture of innovation, excellence, and cross-functional collaboration.  
• Build and develop the product management team to ensure high performance and professional growth.
• Define and track KPIs for product adoption, customer satisfaction, business impact, and AI model/agent performance

Qualities you possess…

• Bachelor’s degree in Computer Science, Engineering, Data Science, or a related technical field; advanced degree (MS, MBA, or PhD) preferred.
• 10+ years of product management experience, with at least 3 years leading AI/ML-powered products, including generative AI and agentic AI systems.
• Strong understanding of AI/ML fundamentals, including model development, deployment, monitoring, and the unique challenges of AI product lifecycle management.
• Experience with observability, monitoring, or AIOps platforms in enterprise IT environments is preferred. 
• Familiarity with generative AI, agentic frameworks, and prompt engineering.
• Proven ability to translate complex AI concepts into user-centric solutions and communicate technical topics to non-technical stakeholders.
• Demonstrated success driving product strategy, roadmap, and execution for AI-based products, ideally in SaaS or cloud-native environments.
• Experience working cross-functionally with engineering, data science, UX, and business stakeholders.
• Strong analytical, decision-making, and risk management skills, including a focus on data ethics, compliance, and responsible AI.
• Excellent leadership, communication, and team development abilities, with a proven track record of leading and developing product management teams.

Benefits & Perks

• Flexible work arrangements supporting work-life balance.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.

About Skylar AI

Skylar AI is ScienceLogic’s groundbreaking suite of advanced AI capabilities designed to revolutionize IT operations (ITOps). Leveraging GenAI and agentic AI, Skylar AI reasons over telemetry and stored knowledge to deliver accurate predictions, context-rich recommendations, and intelligent automations. Its core services—Skylar Advisor, Skylar Analytics, and Skylar Automated Root Cause Analysis—enable proactive management, rapid troubleshooting, and exceptional customer experiences by automating complex operational tasks and anticipating issues before they occur.

www.sciencelogic.com

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