Revenue Operations Manager

Company Description

About IntelligenceBank

With an enviable, multi award winning product portfolio, IntelligenceBank is leading the way when it comes to innovative marketing operations solutions.

An innovative and enthusiastic organisation, we believe in surrounding ourselves with good people. We strive to deliver the best outcomes for our customers, our partners and our people and to deliver on our brand promise to “Make Work Seem Less”.

Our values underpin how we work and are at the core of everything we do.  

• Make the complex simple 

• We do what we say 

• Six star service 

• Spark innovation 

• Be great together 

• Excellence 

Job Description

We're looking for a Revenue Operations Manager to support our Sales and Customer Success teams drive the uptake of innovative products that help our clients become more successful. With a passion for solving problems, simplifying complexity, as RevOps Manager you'll analyse data to form better commercial outcomes and recommend how IntelligenceBank should execute a go-to-market sales strategy. All team members are encouraged to continually inspect, adapt and experiment, looking for opportunities to improve individually and as a team so a growth attitude is a must.

This is a hands-on, ‘part analytical, part technology’ role that delivers the necessary tools, analysis, training, process, and shares best practices to support revenue generation at IntelligenceBank.

Key Responsibilities:

While there’s a good chance no two days will be exactly the same, the core responsibilities of the role include:

• Maintain our salesforce.com reporting suite for Sales and Customer Success (CS).  Be one of the key Administrators of Salesforce working closely with Finance, Sales, CS and Marketing.
• Manage and improve the conversion of leads process in Salesforce for all markets
• Management of new Sales reports and dashboards within Salesforce.com and other reporting tools in line with Finance requirements.
• Conduct in-depth sales reporting and analysis monthly, quarterly and annually
• Manage and optimise sales enablement technology stack including but not limited to SFDC, proposal software, Gong, lead tracking software, and outbound software.
• Manage integrations and keep track of innovations and upgrades and ensure the best of the breed is in use.
• Liaise closely with Finance and Revenue Leaders to align on metrics and to tie back reporting
• Monitor and analyse core KPIs and provide management stakeholders with insights and/or recommendations for improvements
• Analyse lead and pipeline quality weekly and monthly to optimise marketing and outbound campaigns
• Automate reports and present data to GTM, Finance, product teams about sales and insights from the data.
• Trend analysis based on revenue generating activities

Qualifications

What we’re looking for:

• Someone with runs on the board, who has proven reporting experience, supporting a B to B SaaS Sales function
• Expertise in Excel and Google Sheets, is essential in this role, as is a commercial mindset
• Interest and experience in using AI to improve RevOps processes such as designing and validating effective AI prompts
• CRM reporting and dashboard experience; Salesforce.com experience is a mandatory requirement
• SQL experience is ideal, but not essential
• Someone that can simplify large volumes of data into robust dashboards or key insights
• Someone who can effectively prioritise, communicate and manage expectations
• Confident presenting insights and communicating recommendations based on analysis of data
• Tech Savvy with the ability to think a little left of field
• An enthusiastic, strong and creative communicator
• Friendly, approachable and have good relationship management skills across cross functional groups.

Additional Information

Next Steps: 

Once you’ve applied, your application will be reviewed by one of our team and you’ll be updated by phone or email regarding its status. 

Our application process includes phone screening, a combination of online and face to face interviews covering behavioural and technical questions plus a technical assessment that collectively address our values as well as the requirements of the role you’ve applied for and, finally, references and criminal history checks. 

So apply now and we look forward to getting to learn more about you!   

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