Senior Data Solutions Analyst

PA - Philadelphia, 1701 John F Kennedy Blvd, United States

Comcast

Comcast NBCUniversal creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most.

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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for evaluating generative AI in quarterly audit engagements year-round to help identify and manage risks to the business.

Primary Responsibilities:
Senior Analysts provide support to CGA engagements by identifying risks and generating insights for audit scope areas related to generative AI. As we expand our scope to include auditing generative AI deployments, this role will be responsible for supporting those auditing efforts. With our standard engagement cadence and focus on diversifying our talent, the individual in this role will gain broad exposure to Comcast Corporation businesses and technologies. Work collaboratively and independently to support auditing generative AI deployments across company.

Job Description

Core Abilities:

What You Deliver

  • Delivers on project tasks and assists with the development of project plans and timelines.  
  • Performs thorough inquiry and data analysis to understand generative AI deployments, assess risk, and develops project scope for complex process areas, leveraging business knowledge and expertise.
  • Assists less experienced team members in understanding and executing data analytics.
  • Formulates appropriate conclusions and clearly documents findings based on testing results.
  • Ensures all data is secure and follows company policies regarding data classification.  
  • Identifies opportunities for improvement to team activities, tools, and training.
  • Works with CGA peers to build a library of prompts and scripts for generative AI testing.
  • Supports department objectives and performs other duties and responsibilities, as assigned.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.   
     

How You Deliver

  • Demonstrates the ability to quickly grasp complex subject matter and apply strong analytical skills and business knowledge to assessing processes, risks, and controls. Discusses engagement objectives with other CGA team members and provides recommendations to support the audit.  
  • Stays current on relevant generative AI developments and business risks (e.g., current events, audit trends, emerging technologies, risk frameworks, etc.) and determines where appropriate to apply to engagements.
  • Evaluates generative AI deployments to determine if businesses are conducting operations in accordance with established policies/procedures, best practices, AI risk frameworks, and governmental and legal requirements.
  • Prepares clear and well-organized analysis workpapers, documenting root-cause (as applicable), work performed, findings, and recommendations.
  • Works with discretion regarding work details on assignments of a varied and difficult nature.
  • Utilizes creative thinking, individual initiative, and flexibility in prioritizing and completing tasks.
  • Exhibits willingness to tackle new areas and challenging topics. 
  • Demonstrates the ability to work in a complex, dynamic, and fast-paced environment.
  • Acts in accordance with stated CGA and company policies and practices, and maintains the highest degree of integrity in all activities and interactions.  
  • Displays regular, consistent, and punctual attendance. Able to work nights and weekends, variable schedule(s), as necessary. Out-of-town travel is required approximately 20%. 

How You Partner

  • Exhibits strong interpersonal skills including written and verbal communications, and an ability to collaborate with others.
  • Shows respect to other team members and clients in all interactions.
  • Demonstrates a willingness to assist other team members in areas outside of direct assignments, when necessary.  
  • Collaborates in a virtual environment to complete projects with team members in various locations.
  • Educates audit team members on generative AI technologies and related testing techniques through daily interactions. 

How You Develop

  • Exhibits a commitment to continuously self-improve by working with leadership to leverage strengths and focus on areas of development.  
  • Gains knowledge of IT controls and cyber security concepts, and applies to engagements.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Artificial Intelligence (AI), Audit Testing, Internal Control Reviews, IT Risk Assessments

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Category: Analyst Jobs

Tags: Classification CX Data analysis Data Analytics Generative AI Security Testing

Perks/benefits: Career development Equity / stock options Team events

Region: North America
Country: United States

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