Data Science Analyst

About TuneIn

TuneIn, the world’s leading live audio service, brings together live radio, sports, news, music, podcasts, and audiobooks from around the globe. With more than 75 million monthly active users, TuneIn is one of the world's most widely used audio platforms. TuneIn broadcasts over 100,000 owned & operated and partner radio stations. With premier distribution across 200 platforms and connected devices including Tesla and Alexa, TuneIn empowers listeners to hear what they love wherever they are, including exclusive commercial-free stations from the minds of folks like Garth Brooks. TuneIn Premium subscribers get additional exclusive access to commercial-free news from top networks like CNN, Fox News Radio, MSNBC, and Bloomberg, as well as live, can't-miss F1, MLB, NHL, and college sports. For more information, please visit us at Tunein.com or follow us on Instagram, or X.

The Role

Here at TuneIn, we pride ourselves on data-driven decision-making, and the Data Science team is at the heart of this initiative. We test and learn, harness the power of our data, and share insights to help shape TuneIn’s product and business strategy. We’re looking for a self-motivated critical thinker whose intellectual curiosity is met with a healthy dose of skepticism to work on data analysis, experimentation, and modeling projects across multiple business units. 

The Team

The TuneIn Data Science team is focused on deeply understanding our users’ listening experience and identifying opportunities to enhance our content offerings and overall user experience. We own the end-to-end process of validating, documenting, and interpreting data — from raw user-generated events to processed and aggregated insights that inform critical decisions at the executive level.

Scope of Work

• Create reporting solutions (e.g., dashboards) for business leaders and team members, turning data into an actionable and compelling narrative with visualizations (e.g., charts, graphs, tables) - including the design and development of data tables to support them.
• Interpret data, analyze results, and provide ongoing reports to inform our strategy going forward.
• Design and implement metrics representing the quality, value, and performance of our business for consumption across the company at all levels.
• Drill into data anomalies to understand and communicate the root cause of issues, while identifying areas where additional data would resolve ambiguities in our understanding.
• Synthesize and share how the TuneIn user experience is represented in our data in fine detail.
• Analyze product and business success metrics, monitoring, and surfacing drivers of KPIs.
• Use predictive modeling to increase and optimize customer experiences and revenue generation.

Qualifications

• 3+ years of analytical work experience in consulting, business intelligence, analytics, or an equivalent analyst position.
• A Bachelor's degree in math, statistics, economics, or other similar disciplines is a plus. 

Skills & Technical Abilities

• 3+ years of experience in SQL; experience with Python is a plus.
• Experience with project management, data visualization tools, and platforms.
• Experience with data-driven storytelling and data-driven insights.
• E-commerce, subscription, and advertisement data experience is a plus.
• Consumer mobile applications experience is a plus.

Behaviors

• Able to work independently and multitask.
• Team player who is an excellent communicator, collaborator, and quick learner.
• A proactive person who can drive their own projects.
• Someone who values the integrity of their work, sanity checks analyses before drawing conclusions, and pays attention to the details of data visualizations.
• Comfortable with ambiguity.

Our Perks

• Health and Wellness Reimbursement
• Accounting Reimbursement Program
• Continuous Learning Support
• Connectivity Allowance
• Technology Provision
• Home Office Upgrade Assistance
• Remote-friendly approach with a commitment to safety, flexibility, and empathy.

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Our Commitment to Diversity and Inclusion
TuneIn is reinventing radio for a truly connected world by celebrating the human voice. We're an audio leader with a workforce as inclusive as our global audience. By offering unparalleled diversity of perspectives, we connect people to the conversations that are most meaningful to them.  We’re committed to growing and empowering a more inclusive community within TuneIn. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.