Learning Specialist, Technical Skills Development Team

Reporting to the Learning Manager of Technical Skills Development Team, the Learning Consultant provides learning and development solutions to Operations’ employees globally - help in the execution and implementation of the learning initiatives as well as support the learning function from an administration, reporting, process, operational, and logistical perspective. 

In addition, coordinate with different colleagues and business partners, generate reports and analysis, measure training effectiveness, and mentor/coach learners.

The following details the specific responsibilities and qualifications for this role. 

Target Profile: Candidates with strong leadership, learning professional experience, and technical expertise

Key responsibilities

• Program Management: Lead the execution of global learning projects required by the business, in partnership with the Program Managers and internal team members. This would include training design, eLearning creation, learning needs analysis (LNA), training facilitation, and delivery of programs. Serve as point of contact to delegate tasks, lead all aspects of execution, nd report on program progress.

• Learning Measures: Partner with leaders in ensuring that the learning metrics and success measures across their programs are aligned and consistent with the Learning Evaluation and Reporting Standards.
• Quality Assurance: Assist in conducting regular audits, analysis, and reporting on the performance of each learning program assigned
• Innovation/Data Fluency/Problem-Solving: Keep abreast of industry trends and emerging/new technologies to lead internal innovation and continued improvement of the data reporting and analysis of all learning programs. Use data and analysis to recommend effective learning solutions. 
• External Partnerships: Cultivate positive partnerships with external providers to broaden learning opportunities, incorporate industry trends in learning programs, and demonstrate proactive actions in identifying and addressing the business knowledge and skills gaps 
• Peer Collaboration and Development: Lead, implement, and serve as a role model in the comprehensive development of learning and development (L&D) skills and behaviours, from onboarding to continuous learning, of new colleagues - including organizing onboarding schedules. And partner with the leadership team for internal team engagement initiatives and implement proposed plans.
•  Mentoring/Coaching: Mentor and provide support to Learning consultants and Senior Learning Consultants to improve their professional development.
•  Stakeholder Management: Work with internal business leaders and partners to establish effective and build positive business partnerships, address their learning needs, and drive programs successfully for the business.
• Leadership: Act as Deputy in the absence of the group's Manager and overall lead for key programs/projects.
• Other duties and responsibilities aligned to business requirements.

Required Skills and Qualifications:

• Minimum 3 years of experience in Corporate Learning or a similar field.
• Expertise in Learning Needs Analysis, Instructional Design, Training Facilitation and Delivery, and Measurement of Learning Effectiveness.
• Proficiency with Learning Management Systems (LMS), e-learning platforms, authoring tools (Articulate Rise, Storyline, etc.), MS Excel, PowerPoint, and PowerBI or Power Automate.
• At least intermediate level of expertise on general technical subjects like networking, operating systems, remote computing, programming, and cloud.
• Proficient in data analysis and reporting.
• Strong project management skills, organization skill, and ability to engage with multiple stakeholders on an ongoing basis.
• Superb communication and presentation skills, experience in liaising with Senior leadership preferred.
• Ability to produce and deliver results in an environment where stretch objectives are continually set to meet increasing customer expectations.

Preferred Knowledge & Skills accreditation

• Technical certification/s completed (at least 1 with goal to add in future for professional development) a plus and not limited to:
• Linux/RHCSA
• AWS Cloud Practitioner
• Azure Network Engineer Associate
• VMWare Certified Professional
• Cloud Technology (AWS, Google Cloud, Microsoft Azure)
• Programming (SQL, Python, R, JSON)
• AI (ML, NLP, DL, Gen AI, LLM)

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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