Data Scientist

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• Develop actionable insights from analysis to make recommendations on key strategic initiatives such as Digital Transformation and Healthscan
• Develop visual and interactive dashboards that provide insights and track progress on key strategic initiatives 
• Analyze critical business process data, and trends leveraging data from dashboards and other internal data sources to analyze process data and generate reports and insights on findings 
• Create, deliver and analyze key metrics using dashboards 
• Learn and become and SME using our internal analytics tool (Performance Analytics)

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Ability to work in fast paced, high capacity work environment 
• Ability to use good judgment in recognizing scope of authority 
• Ability to proceed independently and carry out assignments to completion with minimal instruction 
• Ability to perform detailed work with numerical data to make mathematical computations rapidly and accurately 
• Ability to create documents requiring accuracy and confidential handling 
• Ability to maintain detailed, accurate records and files 
• You’re a data geek with an eye for details, Excel/ SQL expert, ServiceNow PA experience preferred but not required  

JV19

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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