Procurement Services Representative I

Job Title

Procurement Services Representative I

Position Overview

The Procurement Services Representative I supports Shaw’s Strategic Procurement Model through accurate execution of transactional purchasing activities, administrative duties, and internal customer support. This role provides foundational procurement experience and is ideal for early-career professionals looking to grow within a dynamic supply chain environment.

Key Responsibilities:

• Transactional Procurement Execution – Perform daily P2P (procure-to-pay) activities including requisition processing, purchase order entry and edits, item maintenance, and resolution of match exceptions.

• Compliance Support – Execute processes to ensure transactional alignment with sourcing strategies, supplier utilization policies, and internal approval workflows.

• Customer Service & Issue Resolution – Serve as a subject matter expert in the P2P Process, Providing prompt support (training, issue resolution, etc.) to internal customers for procurement-related inquiries. Escalate non-routine issues to senior team members or supervisors.

• Relationship Management – Build and maintain positive working relationships with internal teams and external suppliers to ensure timely issue resolution and service excellence.

• Effective Communication – Communicate clearly and professionally with peers, internal stakeholders, and suppliers. Use written and verbal communication to share updates, ask questions, and ensure understanding of basic procurement processes.

• Documentation & Data Maintenance – Maintain procurement documentation and ensure data accuracy in ERP and procurement systems.

• Team Collaboration – Partner with colleagues, suppliers, and other departments to ensure purchasing accuracy and service quality.

Required Qualifications

• Bachelor’s degree in supply chain management, business administration or related field and 0-3 years of experience in procurement, supply chain, or customer service roles strongly preferred. HS Diploma and 3-5 years of procurement, supply chain or customer service experience can be considered. 

• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, etc) 

Preferred Qualifications

• Exposure to ERP systems (SAP, Oracle, etc)

• Interest in emerging tools like AI platforms (e.g., Copilot, GPT)

Key Skills:

• Interpersonal Skills: Exceptional interpersonal skills with the ability to build relationships at all organizational levels.

• Communication Skills: Excellent oral and written communication skills, with the ability to present information effectively to diverse audiences.

• Collaborative: Team player committed to supporting the Procurement Operations team and all stakeholders by supporting strategic sourcing supply chain objectives.

• Growth Mindset: A growth and learning mindset, with a passion for continuous improvement and professional development.

• Attention to Detail: Thoroughness in accomplishing a task with concern for all areas involved.

• Ability to Prioritize: Evaluates needs and obtains the resources necessary to complete tasks.

• Category Knowledge: Knowledge and skills required to execute the procurement process across multiple, diverse categories.

• Good Organizational Skills: Resourcefulness and ability to handle a multitude of tasks simultaneously.

• Analysis/Problem Assessment/Judgment: Uses experience and knowledge to identify issues which hinder the achievement of the procurement process

Competencies: 

• Communicate Effectively 

• Adapt & Change 

• Learn & Apply 

• Collaborate 

• Apply Work Standards 

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.