Senior MLOps Engineer (Hybrid)

Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care.

Our vision is care that enables everyone to achieve their best health. So, we’re creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives – taking full financial accountability for clinical outcomes and the total cost of care across rural counties.

As a public benefit corporation and Certified B Corp™, Homeward’s mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy. Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care.

Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need.

The Opportunity

Join us in revolutionizing healthcare for rural America! We’re looking for an MLOps Engineer to own the production side of our ML lifecycle - from deployment to monitoring to performance reliability. You’ll work closely with our ML platform engineer, data scientists, and backend teams to create seamless, scalable, and safe ML operations that power real-world healthcare outcomes.

What You’ll Do:

• Build and manage the systems that support deployment, monitoring, and scaling of ML models in production.
• Implement tooling for model versioning, A/B testing, rollback, and automated retraining triggers.
• Set up and maintain observability infrastructure to detect drift, failures, and performance degradation.
• Define and evolve CI/CD pipelines tailored to ML artifacts (e.g., models, features, configs).
• Ensure strong data and model governance, particularly in compliance with healthcare regulations.
• Collaborate with platform engineers to integrate training outputs into deployment-ready services.
• Help shape best practices for ML reliability, reproducibility, and traceability at scale.

What You Bring:

• 5+ years of experience in MLOps, DevOps, or production ML engineering.
• Deep familiarity with AWS services (especially SageMaker, ECR, Lambda, CloudWatch, Step Functions).
• Proficiency with containerization (Docker), orchestration (ECS or Kubernetes), and CI/CD with GitHub Actions or AWS CodePipeline
• Comfortable integrating with Snowflake and using dbt-modeled data.
• Strong software engineering skills in Python, and experience with ML tooling ecosystems.
• Clear understanding of model deployment challenges
• Comfort working cross-functionally in a small team, startup-paced environment.

Bonus Points If You Have:

• Experience in regulated domains (HIPPA, PHI), or in healthcare systems.
• Familiarity with ML monitoring tools (e.g., SageMaker Model Monitor, WhyLabs, Evidently,, or custom setups).
• Experience with feature pipelines and data validation in production environments.
• Prior exposure to infrastructure-as-code (Terraform, CDK)

What Shapes Our Company:

• Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health
• Compassion and empathy
• Curiosity and an eagerness to listen
• Drive to deliver high-quality experiences, clinical care, and cost-effectiveness
• Strong focus on the sustainability of our business and scalability of our services to maximize our reach and impact
• Nurturing a diverse workforce with a wide range of backgrounds, experiences, and points of view
• Taking our mission and business seriously but not taking ourselves too seriously– having fun as we build!

Benefits:

• Competitive salary, equity grant, generous paid time off
• Comprehensive benefits package including medical, dental & vision insurance with 100% of monthly premium covered for employees
• Company-sponsored 401k plan
• Flexible working arrangement

What Shapes Homeward:

• Deep commitment to one another, the people and communities we serve, and to provide care that enables everyone to achieve their best health
• Compassion and empathy
• Curiosity and an eagerness to listen
• Drive to deliver high-quality experiences, clinical care, and cost-effectiveness
• Strong focus on the sustainability of our business and scalability of our services to maximize our reach and impact
• Nurturing a diverse workforce with a wide range of backgrounds, experiences, and points of view
• Taking our mission and business seriously, but not taking ourselves too seriously– having fun as we build!

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, location, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Homeward Health. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package. 

At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.
Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

#LI-JE1