Associate Manager, Marketing Technology, AI Solutions Architect

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. The Marketing Technology team is responsible for delivering best-in-class tools, data, and processes so teams at DoorDash can effectively acquire new customers, drive retention, and grow new business lines across all our audiences. Our mission is to enable teams to deliver personalized, engaging, and relevant content across all our owned and paid channels. We partner closely with Product, Engineering, Data Science, and Analytics teams to translate Marketing’s technology needs into measurable business outcomes for our Growth and Performance Marketing teams.

About the Role

We're seeking an AI Solutions Architect to lead AI implementation across DoorDash’s Marketing teams. As DoorDash's first dedicated AI Solutions Architect in Marketing, you'll identify high-impact opportunities where AI can solve real business problems, then design and implement solutions that deliver measurable value. This role requires someone who can bridge the gap between technical possibility and business need – you'll spend time understanding marketing workflows, evaluating AI capabilities, and building scalable solutions that deliver real impact.

This is a unique opportunity to shape how AI transforms Marketing operations. You'll lead strategic initiatives from conception through implementation, working with teams across Marketing, Product, and Engineering to ensure AI solutions integrate seamlessly into our marketing technology stack. at one of the world's fastest-growing technology companies.

This role will report to the Director, Marketing Technology within the Growth Marketing organization.

You're excited about this opportunity because you will…

• Drive the end-to-end development of AI solutions for Marketing teams, from identifying opportunities to post-implementation optimization, directly impacting marketing efficiency and effectiveness.
• Assess third-party AI platforms and APIs, manage vendor relationships, and ensure seamless integration with our marketing technology stack.
• Utilize your expertise and technical skills to identify creative solutions to data or integration challenges between our first-party and third-party tools.
• Build prototypes and proof-of-concepts to validate ideas before driving adoption across Marketing.
• Work closely with data engineering teams to ensure AI systems have reliable access to clean, relevant data.
• Implement monitoring and evaluation systems to track the effectiveness and business value of AI solutions.
• Present AI strategy recommendations and implementation roadmaps to Director+ level stakeholders, with clear business cases demonstrating ROI.
• Partner with Product, Engineering, Data Science, and Analytics teams to identify opportunities and implement solutions that enhance the customer experience, drive operational efficiency, and support growth initiatives across multiple business lines.
• Create comprehensive training programs, maintain libraries of AI prompts and templates, and develop documentation that enables self-service AI adoption across teams.
• Drive MarTech adoption and best practices by improving internal tools, processes, and safeguards to ensure our customers consistently receive personalized, relevant, and high-quality content from DoorDash.

We're excited about you because you have...

• 5+ years of experience at the intersection of marketing and technology, with a track record of building solutions that deliver measurable business impact.
• Possess strong technical skills, including advanced SQL proficiency, API integration experience, and basic scripting in Python or JavaScript.
• Experience implementing AI solutions beyond basic chatbot usage – working with AI APIs, MCPs, building prompt chains, or deploying models for specific business applications.
• Experience working with Marketing teams and have a solid understanding of performance marketing, lifecycle marketing, marketing operations, or marketing analytics.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences and get them excited about possibilities.
• Demonstrate strong cross-functional leadership, with experience influencing Product and Engineering teams without direct authority and presenting technical concepts to senior stakeholders.
• Comfortable with ambiguity and can create structure where none exists, thriving as the first person in a new role.
• Measure success through business impact, focusing on practical solutions that deliver high ROI rather than technical complexity.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$108,800—$160,000 USDAbout DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.