Data Analyst

Data Analyst
PalmPay is a leading African fintech platform on a mission to make digital payments fast, simple, and reliable. With millions of users and a rapidly growing merchant base, we’re using data to drive decisions and optimize products. We’re looking for a Data Analyst to help us turn raw data into actionable insights.
As a Data Analyst at PalmPay, you’ll work with cross-functional teams to analyze data, identify trends, and generate insights that support strategic decisions. You'll be instrumental in improving product performance, optimizing operations, and driving growth.Key Responsibilities

• Collect, clean, and analyze large datasets from various sources (transactions, customer behavior, product usage, etc.)
• Design and maintain dashboards and reports to support business stakeholders.
• Identify patterns, trends, and insights that inform business strategies and operational improvements.
• Collaborate with product, marketing, risk, and finance teams to measure KPIs and evaluate campaign or product performance.
• Perform ad-hoc analysis to support key initiatives and strategic decision-making.
• Provide data-driven recommendations and build models that predict customer behavior, fraud risks, or market performance.
• Automate reporting and data processes to improve team efficiency.
• Ensure data quality, accuracy, and integrity at all stages of the analysis.

Requirements

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or a related field.
• 3 – 5 years of experience in a data analyst or BI analyst role (experience in fintech is a plus).
• Proficiency in SQL is required; knowledge of Python or R is an added advantage.
• Experience with data visualization tools (e.g., Power BI, Tableau, or Looker).
• Strong analytical and critical thinking skills, with attention to detail.
• Comfortable working in a fast-paced environment and collaborating with cross-functional teams.
• Solid understanding of business metrics and how to translate data into impact.