Data Analytics Intern

Job Summary:

TITLE: Data Analytics Intern

LOCATION: Los Angeles preferred but remote is acceptable, needs to work on Pacific coast time (available for meetings from 9 am to 4 pm pacific time)

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. 

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!   

THE TEAM

We are excited about music, live entertainment, marketing, data, and technology. We are driven by a passion to understand the root causes of complicated problems and partner with stakeholders to discover and implement solutions. Most of us had no previous experience working in music -- just a shared excitement about the space, a willingness to go to concerts / venues / festivals when needed as part of the job, and a desire to go to concerts / venues / festivals in our free time, too.

The Marketing Insights and Data Analytics Services team within the Marketing & Data Strategy organization works on projects across all divisions, to develop insights around Fans and Marketing programs. These insights are used to inspire new marketing programs and improve existing marketing efforts across Concerts, Ticketmaster, and Sponsorship business units. We are also responsible for quantifying the value of our marketing efforts through our test and learn program, incrementality testing and attribution thought leadership.

THE ROLE
We are looking for a Data Analytics Intern to help the Analytics and Fan Insights team with their operational tasks such as dashboard-building, documentation, and other analytical support. We are seeking someone who is data curious, proactive, super-organized, has exceptional attention to detail, strong communication skills and thrives in a fast-paced environment. We are looking for someone who wants to potentially grow their career path into a data focused analytics role.

The position will be working with some of the most exciting data and useful tools like Databricks, Domo, Tableau, Confluence and JIRA just to name a few, and be a contributor to a more efficient and effective analytics operation eco-system.

This person will report to the Sr. Manager, Marketing Data Analytics.

WHAT THIS ROLE WILL DO

• Support fan insight analytics by analyzing event, ticketing, and engagement data to uncover trends and inform strategic decision.

• Familiarize themselves with internal data sources by exploring Databricks/SQL tables and understanding key data structures, with the goal of improving documentation and contributing to more effective and insightful reporting tools.

• Assist in dashboard creation and maintenance using tools like Tableau/Domo to deliver clear and actionable insights to stakeholders.

• Collaborate with senior analysts to learn best practices in data analysis, storytelling with data, and translating business questions into analytical approaches.

• Support ongoing reporting needs by helping update, QA, and enhance recurring reports that inform marketing strategy decision.

• Participate in team meetings and brainstorming sessions to gain exposure to real-world problem-solving and contribute fresh ideas and perspectives.

• Develop skills in end-to-end analysis-from data extraction and cleaning to insight generation and visualization – with guidance and feedback from experiences team members.

• Contribute to data science initiatives by applying Python skills to prototype predictive models and automate analytical workflows.

• We have a variety of teams and problems where you can work and learn; from Engineering and Business Intelligence to Digital Marketing, CRM and Analytics Team members – see the music business up close from multiple sides to better understand the elements involved with analytics and data.

WHAT THIS PERSON WILL BRING:

• Current college student or recent graduate.

• Knowledge and/or interest in the music industry.

• Some knowledge of marketing concepts and digital marketing channels.

• Advanced writing skills, ability to organize and distil complicated topics to accessible summaries.

• Intermediate Excel skills (lookups, debug formulas, pivot tables).

• Some experience with data visualization tools like Tableau/Domo, preferred.

• Analytical and problem-solving skills with an attention to detail.

• Excellent communication and interpersonal skills, with the ability to build relationships across departments and functions.

• Knowledge of programming language like MySQL, Spark SQL, preferred.

• Knowledge of Python

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: 

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) 

• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets 

• WEALTH: 401(k) program with company match, Stock Program Reimbursement 

• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support 

• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings 

• OTHERS: Volunteer time off, crowdfunding network 

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. 

 
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. 

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis. 

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. 

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.