Senior Manager, AI & Machine Learning

Location: Canada,None,None

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.

We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value.

Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.

We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.

About the role:

We are seeking a highly experienced and visionary Senior Manager, AI & Machine Learning to lead and inspire a team of talented AI/ML engineers, and data engineers. In this pivotal role, you will be responsible for defining, executing, and delivering advanced AI and machine learning solutions that directly impact our business objectives and enhance our products/services. You will combine deep technical expertise with strong leadership abilities to mentor your team, drive technical excellence, and foster a culture of innovation.

In addition to leading one of our most forward thinking disciplines, you will help the greater Tempo organization evolve their relationship with emerging AI trends and technologies. This will extend your reach and visibility to all disciplines of Tempo as we rethink how we work in a constantly changing environment.

What you’ll do:

• Strategic Leadership: Develop and execute the long-term AI/ML strategy aligned with company goals, identifying new opportunities for leveraging machine learning to solve complex business problems.

• Team Management & Development: Lead, mentor, inspire, and grow a team of AI/ML engineers, data scientists, and data engineers. Foster a collaborative and high-performing environment, promoting continuous learning and professional development.

• Technical Direction & Execution: Provide strong technical guidance and oversight for the design, development, deployment, and maintenance of scalable and robust AI/ML models and systems.

• Project Management: Oversee the end-to-end lifecycle of multiple AI/ML projects, ensuring timely delivery, quality, and adherence to best practices.

• Cross-Functional Collaboration: Partner closely with Product Management, Engineering, and other stakeholders to translate business requirements into technical specifications and deliver impactful solutions.

• Architectural Vision: Drive the architectural design and evolution of our AI/ML infrastructure, tools, and platforms, ensuring scalability, reliability, and efficiency.

• Innovation & Research: Stay abreast of the latest advancements in AI/ML research and industry trends, evaluating and integrating new technologies and methodologies where appropriate.

• Communication: Effectively communicate complex technical concepts and project progress to both technical and non-technical audiences, including executive leadership.

Who you are:

• Education: Bachelor's degree in computer science, data science, mathematics, or a related field.  Masters or Ph.D. preferred

• Experience:

• 10 years of experience in AI/Machine Learning, with a strong focus on practical application and deployment of ML models in production environments.

• 5 years of experience in a leadership role, managing and mentoring AI/ML engineering or data science teams.

• Proven track record of delivering successful AI/ML products or features that have driven significant business value.

• Technical Proficiency:

• Advanced proficiency with code writing: Python, Java, R, etc

• Familiar with cloud technologies: AWS, GCP etc

• Experience with both classical ML problems such as classification and regression, along with generative models such as LLMs

• Extensive knowledge of ML frameworks, libraries, data structures, data modeling, and software architecture such as Sagemaker, HuggingFace, VertexAI, etc

• Knowledge of feature stores (Tecton, Feast, etc is a nice to have)

• Strong understanding of MLOps principles and tools (e.g., MLflow, Kubeflow, Airflow, Docker, Kubernetes) for model lifecycle management.

• Solid understanding of mathematics, statistics, data structures, algorithms, and software design principles.

• Leadership & Management Skills:

• Exceptional leadership, coaching, and mentoring skills, with a passion for developing talent.

• Strong project management abilities, including planning, execution, and risk management.

• Excellent communication, interpersonal, and presentation skills.

• Ability to attract, recruit, and retain top-tier AI/ML talent.

• Strategic thinker with the ability to translate technical concepts into business outcomes.

• Problem-Solving: Strong analytical and problem-solving skills, with the ability to break down complex problems into manageable components and design effective solutions.

Why Join Tempo?

• Impact: Work on meaningful products that empower enterprise users and improve productivity.

• Innovation: Be part of a culture that values creativity and innovation, with opportunities to make a real impact.

• Collaboration: Join a supportive, collaborative UX team that values openness, communication, and a continuous learning environment.

• Growth: Opportunities for professional development, including conferences, courses, and mentorship.

What's In It For You (Org-wide) -

• Remote First work environment  

• Unlimited vacation in most of our locations!!

• Great benefits including health, dental, vision and savings plan.

• Perks such as training reimbursement, WFH reimbursement, and more.

• Diverse and dynamic teams with challenging and exciting work.

• An opportunity to have a real impact on our business.

• A great range of social activities (both in person and virtual).

• Optional in person meet-ups and the ability to travel to our international offices

• Employee referral program

• And so much more!

Note: As our hiring teams are global, please submit your resume in English only

Apply today to join the Tempo team and help shape the future of enterprise productivity software.

At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.