Senior Data Analyst - Ocado Solutions

Senior Data Analyst, Enablement | Ocado Solutions | Hatfield | Hybrid (2 days in the office) 

“We are on a mission to transform the future of grocery retail through sustained technology innovation.”

Ocado Group is putting the world’s retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and hardware systems that power Ocado.com, the world’s largest online-only grocery retailer as well as the global ‘Ocado Smart Platform’. With everything from websites to fully autonomous warehouses that we design in-house, our employees need to be specialists in a wide range of technologies to help drive our business.

We architect and build groundbreaking, game-changing technology solutions. We don’t do off-the-shelf. We don’t do easy. We are writing, building and running all our own software systems, we’re constantly pushing the limits of what technology can do. 

About the team

This role is within Ocado’s Solutions division. Supporting our Partners around the world in a consistent way is essential to our long-term relationship with them; and to our commercial success. The Solutions teams provide all of our Ocado Smart Platform (OSP) Partners with wide-ranging remote and local support for their platform; so they can deliver their retail customer promises every day.

The Solutions Analytics team’s mission is to “Provide the insight, advice, and services to help our partners and prospects succeed and grow with OSP.”

About the Role

As an Senior Enablement Analyst, you’ll be a hands-on contributor at the intersection of data analytics and internal capability building. Your primary responsibility will be to analyse data, extract insights, and drive measurable improvements across our OSP Partner ecosystem.

While this role sits within the Enablement team, your focus will be firmly on delivering robust analysis and supporting strategic, cross-functional initiatives across ecommerce, last mile, fulfillment, and supply chain. You’ll also help standardise tooling, share best practices, and improve the scalability of analytical delivery across the function.

You’ll work with vast datasets, advanced tools, and a highly collaborative team of analysts and stakeholders. Your insights will directly influence multi-million-pound decisions and help enable growth and efficiency across our global partner base.

What Will You Be Doing?

• Insight Generation: Extract, analyse, and interpret large, complex datasets to identify trends and opportunities for OSP Partners, helping drive growth, efficiency, and operational improvements.
• Strategic Projects: Lead analytical workstreams on cross-functional projects that require collaboration across multiple analytics domains (e.g. ecommerce + fulfillment).
• Analytics Enablement: Build reusable queries, standardised reporting templates, and scalable tools that streamline insight generation for the wider analytics function.
• Visualisation & Communication: Develop compelling dashboards and reporting solutions that deliver insight in a clear, user-friendly format to both technical and non-technical audiences.
• Collaboration: Partner with analysts across all domains and key stakeholders in technology, operations, and partner-facing roles to enhance our collective insight capability.
• Knowledge Sharing & Support: Support analytics onboarding, document methodologies, and help facilitate learning and alignment across the team through enablement forums or champion initiatives.
• Data Quality & Accessibility: Work with Data Engineering to close gaps in data pipelines and ensure consistent, high-quality access to the data needed for robust analysis.

What We Are Looking For:

Essential Skills and Experience:

• Proven Analytical Expertise: 3+ years’ experience in a data analytics role, working with large, complex datasets to deliver high-impact insights.
• Technical Skills: Strong SQL proficiency, plus experience with Excel/Google Sheets and at least one visualisation platform (e.g. Looker, Tableau, Data Studio).
• Problem-Solving Mindset: Able to frame business problems, design analyses, and interpret findings with commercial and operational relevance.
• Communication Skills: Able to present data-driven insights clearly and persuasively to both technical and non-technical stakeholders.
• Cross-Team Collaboration: Comfortable working across teams in a global, multicultural environment with diverse stakeholders.
• Documentation & Process Mindset: Committed to good documentation, process consistency, and building scalable solutions that help others succeed.

Desirable Skills:

• Proficiency in Python (e.g. Pandas, Jupyter, Colab) for more advanced analysis and tooling.
• Experience in ecommerce, online grocery, supply chain, logistics, or fulfilment analytics.
• Familiarity with process mining or automation tools (e.g. Celonis).
• Experience working with collaborative tools such as GitHub, Confluence, or dbt.
• Understanding of data governance and privacy best practices

What do I get in return:

• Hybrid working (2 days in the office) 
• 30 days work from anywhere globally 
• Remote working for the month of August
• Wellbeing support through Apps such as Unmind and an Employee Assistance Programme
• 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
• Pension scheme (various options available including employer contribution matching up to 7%)
• Private Medical Insurance
• 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
• Train Ticket loan (interest-free)
• Cycle to Work Scheme
• Opportunity to participate in Share save and Buy as You Earn share schemes
• 15% discount on Ocado.com and free delivery for all employees
• Income Protection(can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
• Free shuttle bus to and from Hatfield train station

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity above gender, sexual orientation, race, nationality, ethnicity, religion, age, disability or union participation. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally.

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