AI Content Writer, Information Data Operations

Alexa is Amazon’s groundbreaking voice service designed for voice interactions. We believe voice is the most natural interface for interacting with technology across many domains. We are looking for a AI Content Writer to join our Information Data Operations (IDO) team.

Key job responsibilities
This role focuses on language data, primarily in the areas of editing, writing, and general data analysis deliverables. The AI Content Writer must be capable of:
- Editing high-quality and engaging copy
- Understanding how people use language to convey meaning
- Delivering high-quality work under tight deadlines
- Translating established guidelines into daily work practices
- Working autonomously with minimal direction
- Handling unique data analysis requests from a range of customers

The ideal AI Content Writer:
- Possesses strong copy-editing and writing skills
- Is curious to know how Alexa can answer so many questions
- Exhibits extreme attention to detail
- Utilizes excellent communication and organizational skills
- Demonstrates willingness to support several projects at one time
- Adapts quickly to keep up with changing project conventions and new projects


A day in the life
As a AI Content Writer, you are responsible for editing, writing, researching, and delivering high-quality data for internal and external customers. You will learn and master workflow guidelines to hit deadlines in a fast-paced environment.

About the team
Information Data Operations (IDO) is a team of Machine Learning Data Associates and support staff who help make Alexa smarter and drive efficiencies for stakeholders. We do this by increasing the number of questions Alexa can answer, by improving the overall quality of the answers Alexa serves, and by providing stakeholders high-quality data to make informed, data-driven decisions.

Basic Qualifications

- Bachelor's degree
- 1 year of work experience
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Preferred Qualifications

- Bachelor’s degree in Journalism, English, Communication, Linguistics or equivalent practical experience
- Strong analytical, problem-solving, and critical-thinking skills
- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
- High attention to detail, including precise and effective communication
- Proven ability to manage multiple, competing priorities simultaneously
- History of teamwork and willingness to roll up one’s sleeves to get the job done

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $43,680/year in our lowest geographic market up to $47,840/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.