Senior Product Analyst

With over $3 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more. 

The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their businesses and automated their operations with our technology.

Peek follows a “remote-first” philosophy, with our team of over 250 Peeksters distributed across exciting locales such as San Francisco, New York, Austin, Nashville, Salt Lake City, Santiago, Medellin, and beyond.  Having secured funding exceeding $100 million from esteemed backers like Westcap and Goldman Sachs, we continue our mission to connect the world through experiences.

PS: In 2021, Peek was not only recognized with a coveted position on Forbes America's Best Startups Employer list but also celebrated an honor from Newsweek with their Future of Travel award 🚀. And the accolades don't stop there! We're ecstatic to announce our #14 ranking on the a16z Marketplace 100 for 2023! 🎉

The Role:

Peek is seeking a detail-oriented and collaborative individual who can bring their expertise in web analytics, B2B product analytics, as well as AI-driven data analysis to contribute to our growing business’s success. This person possesses the ability to effectively analyze and interpret data, present findings to stakeholders, and contribute to data-driven decision-making. As an analyst-of-many-trades, you will be working with stakeholders across finance, marketing, product, engineering, customer success, and more to bring insight to a variety of high-priority company initiatives.

Responsibilities:

• ​​Acquiring, organizing, measuring, and interpreting data from primary and secondary sources to support our analytic initiatives.

• Find new product opportunities that drive business outcomes using appropriate analytic techniques

• Delivering custom data solutions to our partners (business customers), providing them with valuable insights and actionable recommendations.

• Collaborating closely with our data and software engineering teams to drive the expansion of Peek's internal data warehouse and data marts.

• Assisting in the preparation and delivery of analytics projects, ensuring high-quality and timely completion..

• Working closely with our product management, marketing, and success teams to enhance the revenue capabilities of our flagship SaaS booking platform, leveraging data-driven insights.

• Supporting internal financial initiatives by collaborating with our finance department, providing data analysis to inform financial decision-making.

• Actively participating in the analytics community at Peek, sharing best practices, contributing to analytics forums, and staying up to date with industry trends and advancements.

• Exploring and applying AI tools, including large language models (LLMs), to increase the efficiency of analysis, automate repetitive tasks, and improve how insights are generated and communicated.

Requirements:

• You are AI-first. You use the best models and workflows to streamline your efforts

• Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

• 2+ years of experience working deriving insight from large, semi-structured datasets as a product or data analyst in a SaaS software organization.

• 2+ years of experience writing SQL against large and complex data sets.

• 2+ years of experience working with web and mobile analytics platforms such as MixPanel, Google Analytics, Heap, Pendo, etc.

• 2+ years of experience working with data analytics/visualization tools such as Looker, Tableau, Google Data Studio, etc.

• Experience working with analytical (Redshift, Snowflake, BigQuery, etc) or transactional databases (Postgres, MySQL, etc)

• Experience using generative AI or LLMs to streamline workflows, surface insights faster, or enhance internal reporting and decision-making.

• Strong communication and storytelling skills, with the ability to present complex analyses to non-technical stakeholders.

• Familiarity with product development life cycle and how data informs prioritization, iteration, and success measurement.

• Proven ability to manage multiple analytics projects simultaneously, prioritizing based on business impact.

• English is our business language, proficiency is required

Nice to Have:

• Experience with data transformation tools e.g. DBT, Python, or R

• Experience with Machine Learning libraries using Python

• Experience with a/b or multivariate testing

• Experience in travel and activity space is helpful, but not required

• Experience working within agile development teams

• Experience building internal assistants or analytical copilots is a strong plus

• Exposure to causal inference, time series forecasting, segmentation, or customer lifetime value modeling.

What to Expect in the Interview Process:

1. Recruiter

2. HM

3. Stakeholder Interview

4. Case Study

5. Executive

Perks & Benefits

Peek invests in our employee’s health and well-being. We’ve built our benefits package around our Peekster’s needs including full health care, dental, and vision plans, paid parental leave, company recharge at the end of the year, and competitive compensation packages that include significant equity upside that allows you to share in Peek’s long-term success.

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Beginning on July 1, you may locate and view the UnitedHealthcare MRFs on the UnitedHealthcare public site by going to transparency-in-coverage.uhc.com.

Peek Travel Inc. is an equal-opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to apply because of incompatible assistive technology or a disability, please contact us at talent@peek.com.  We will make every effort to respond to your request for disability assistance as soon as possible.