Python Installation Support Assistant - DTU Compute

Love Python and helping others? 

Join DTU’s Python Installation Support team! Help fellow students get set up, fix issues, and share tips. Flexible hours, great experience, and a chance to shape how Python is used at DTU.

Background
As of 2023, DTU has revised its “polyteknisk grundlag” curriculum to emphasise computational thinking across foundational subjects such as Mathematics, Programming, and Physics. Python has been selected as the standard programming language in these courses, and all new students are expected to have a functional Python environment on their personal laptops.

To support this initiative, DTU Computing Center has established a Python Support Unit to assist students and ensure a smooth onboarding experience. This unit will be central to setting standards and best practices for Python use at DTU.

Role and Responsibilities
As a Python Installation Support Assistant, you will work with fellow students to:

• Assist with the installation of Python and required packages on student laptops.
• Troubleshoot installation issues across Windows, macOS, and Linux platforms.
• Support pip and conda usage and general package management.
• Guide students in setting up and using virtual environments (venv or conda).
• Create and maintain user-friendly installation guides using Markdown or reStructuredText, formatted with Sphinx.
• Stay updated on Python best practices and relevant PEPs.
• Contribute to dialogues on the future direction of Python support at DTU.

The job and expectations
We are looking for students who have:

• Strong communication skills, both written and verbal.
• Solid understanding of Python and its installation process.
• The ability to work independently and collaborate effectively with peers.
• Experience with pip, virtual environments, and conda.
• Basic knowledge of Markdown, reStructuredText, and the Sphinx documentation tool (not required).
• Availability to be physically present 6-10 hours per week during the semester at the DTU Lyngby Campus.

Working Conditions

• The role is approx. 9 - 10 hours per week (e.g., on campus and at home).
• Hours can be adjusted to suit your academic schedule.
• Workload will be higher at the start of the semester and decrease gradually.

Salary and appointment terms
Salary and employment terms in accordance with the OAO-S Joint Agreement and the organization agreement for IT employees (Prosa) in the service of the state. 

You will be part of a team of student assistants reporting to the DTU Computing Center. Regular meetings will be held to share experiences and improve support practices.

Application and contact
Please submit your online application no later than 27 June 2025 (23:59 Danish time). Open the “Apply now” link, fill out the form and attach your motivated application, CV and exam certificates. 

If you would like additional information about the position, please contact Pietro Bortolozzo at +45 2221 5686. Please visit our website at https://pythonsupport.dtu.dk/.

We review applications and conduct interviews on a rolling basis. 

Applications received after the deadline will not be considered.

All interested candidates irrespective of age, gender, disability, race, religion or ethnic background are encouraged to apply. As DTU works with research in critical technology, which is subject to special rules for security and export control, open-source background checks may be conducted on qualified candidates for the position.

DTU Compute
DTU Compute is a unique and internationally recognized academic department with 385 employees and 11 research sections spanning the science disciplines mathematics, statistics, computer science, and engineering. We conduct research, teaching and innovation of high international standard – producing new knowledge and technology-based solutions to societal challenges. We have a long-term involvement in applied and interdisciplinary research, big data and data science, artificial intelligence (AI), internet of things (IoT), smart and secure societies, smart manufacturing, and life science. At DTU Compute we believe in a diverse workplace with a flexible work-life balance.

Technology for people
DTU develops technology for people. With our international elite research and study programmes, we are helping to create a better world and to solve the global challenges formulated in the UN’s 17 Sustainable Development Goals. Hans Christian Ørsted founded DTU in 1829 with a clear mission to develop and create value using science and engineering to benefit society. That mission lives on today. DTU has 13,500 students and 6,000 employees. We work in an international atmosphere and have an inclusive, evolving, and informal working environment. DTU has campuses in all parts of Denmark and in Greenland, and we collaborate with the best universities around the world.