DPS - DLD Intern - Mickey Leland Intern Program

DPS - DLD Intern - Mickey Leland Intern Program (00050553) 

Organization

: TEXAS DEPARTMENT OF PUBLIC SAFETY 

Primary Location

: Texas-Austin 

Work Locations

: AUSTIN HQ (MAIN) 5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773 Austin 78752 

  

Job

: Computer and Mathematical 

Employee Status

: Temporary 

Schedule

: Temp/Project Standard Hours Per Week: 40.00 

Travel

: No State Job Code: 0600 Texas Salary Admin Plan: B Grade: 16  

Salary (Pay Basis)

: 20.00 - 20.00 (Hourly) 

Number of Openings

: 1 

Overtime Status

: Non-exempt 

Job Posting

: Jun 12, 2025, 12:57:24 PM 

Closing Date

: Ongoing 

Description

 

*ONLY DPS SELECTED MICKEY LELAND CANDIDATES MAY APPLY.*

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

GENERAL DESCRIPTION: Performs routine (journey-level) research work. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment

The following Military Occupational Specialty codes are generally applicable to this position.

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PlanningResearchandStatistics.pdf

Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

ESSENTIAL DUTIES / RESPONSIBILITIES:

1. Work with a Driver License Division (DLD) team on a queuing model research project. The project will build a queuing model tool accessible with Microsoft Excel using the Erlang C formula.
2. Work with a DLD team on a project to improve the model used to project future demand and resource requirements.
3. Query data from Division systems to assist a DLD team in developing and analyzing performance metrics.
4. Work with a DLD team to develop tools used to report DLD performance to the Legislature and the Office of the Governor.
5. Work with a DLD team to complete presentations and reports as assigned.
6. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
7. Perform other duties as assigned.
   

 

Qualifications

 

GENERAL QUALIFICATIONS and REQUIREMENTS

Education – High School Diploma/equivalent required. Enrollment in an accredited four-year college or university with a coursework emphasis in mathematics, statistics, computer science, engineering or other relevant fields of study required. 

Experience – Research experience required.

Licensure and/or Certification – If driving is required, must possess a valid driver license from state of residence. 

Regulatory knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.  

Technology – Proficiency with Microsoft Office, database languages (e.g. SQL, Python, R), open-source data visualization software (e.g. Tableau), and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint) or ability to learn new software/systems. 

Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.  Must demonstrate DPS’ core values: Integrity, Excellence, Accountability, and Teamwork.

Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.  

Presentation/Communication Skills – Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals.

Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Safety – Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.

Schedule and/or Remote/Telecommuting work and/or Travel – Availability for after-hours and weekend work may be required. This position may have the ability to telecommute based on the needs of the division/agency. Travel in city up to 5 days per week may be required.

PHYSICAL and/or ENVIRONMENTAL DEMANDS:

The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Environment:  Office/Indoors;
• Ambulatory skills, e.g. stand, walk, sit;
• Hand-eye coordination and arm/hand/finger dexterity;
• Ability to speak, hear, and exercise visual acuity;
• Ability to transfer weights of up to twenty (20) pounds anticipated for this position;
• Driving requirements:  None.

State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/

Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.

A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.

A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS.  ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.

State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.