Production Data Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Production Data Analyst do? 
A successful Production Data Analyst will be instrumental in leading day-to-day data analysis and other needs for the manufacturing facilities within Fiserv’s Output Solutions. You will interface with multiple levels of leadership across various operations and partner with specialists in data to ensure accuracy and documentation of performance metrics. Your role will support productivity and efficiency improvements across Output Solutions, playing an essential role in maintaining standards and assisting operations management with driving performance.

What you will do:

• Develop a thorough understanding of the Production Data Analysis applications and its uses, including documentation of SOPs and best practices for newly implemented reporting procedures.
• Refine and own production standards in partnership with site leadership.
• Facilitate development requirements and monitor the development of production reports and data.
• Oversee production operator scorecards related to development and utilization at the shop level.
• Use data to identify and recommend process enhancements at all production sites.
• Conduct audits on the vendor and internal operations to ensure compliance with standards and expectations.
• Identify gaps in production reports or processes and work to solution those gaps.

What you will need to have:

• 4+ years of experience with business analysis, capacity planning, and/or workforce management.
• 4+ years of hands-on experience with SQL databases.
• 4+ years of experience in data visualization tools such as Power BI.
• 2+ years experience using generative AI or machine learning models.
• Bachelor’s degree in Computer Science, Analytics or a related field, and/or equivalent work and/or military experience.

What would be great to have:

• 4+ years of experience with predictive and prescriptive data analytics.
• 4+ years of advanced modeling experience.
• 4+ years of hands-on experience with statistical tools.
• Experience with manufacturing, industrial, or process engineering.
• Lean 6 Sigma certification, ISO certification or related manufacturing certifications.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• Ability to travel up to 10%

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.