Business Insight Analyst (Hybrid)

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace.

Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.

HYBRID 2-3 days a week in Stoughton, MA

Business Overview:

As the first and largest specialty pharmacy integrator and accelerator, Shields Health Solutions (SHS) is the industry leader in providing innovative and comprehensive care for the nation's chronically ill patient population. Shields creates and manages hospital-owned specialty pharmacy programs for hospitals and health systems who want to offer coordinated care services for patients with chronic illnesses. Using an integrated approach to patient care through our purpose-built software platform, TelemetryRx, our Patient Liaison model, and our centralized clinical support team, Shields is redefining what it means to provide superior, fully integrated patient care from clinic to pharmacy to patient's homes. Our innovative model and proven results in such a unique industry have led us to be one of the fastest growing healthcare companies in the nation with an immense impact on patients' lives.

Position Overview:

Shields Health Solutions is looking to hire a Business Insight Analyst, reporting to the Manager of Business Insights, to support the development of a new analytics suite and lay the foundation for providing actionable, tailored insights to stakeholders. The Analyst will collaborate directly with senior Technology, Strategy, and Operations leaders to document requirements for the product, assist in ETL development, refine its user experience, support the execution of go-to-market strategy and partner with stakeholders to identify insight in the data.

The ideal candidate will possess advanced SQL and Excel skills, experience working in a high-growth, client-focused environment, and is an excellent communicator with the ability to effectively engage and build relationships with stakeholders, translating technical concepts into clear, actionable insights.

Representative Job Responsibilities and Duties:

• Leverage SQL to develop tables in data warehouse to support reporting
• Collaborate with UX/UI team to develop front-end visuals and reporting
• Partner with Strategy and Operations team to draft requirements and identify trends in data
• Proactively analyze data to uncover insight, craft tailored message to stakeholders
• Develop scalable processes & validation processes to ensure accurate and reliable data
• Support team & organizational goals as needed
• Protect organization by keeping information confidential & HIPAA-compliant
• Expand knowledge of Shields and specialty pharmacy by participating in the educational opportunities we offer and reading professional publications

Skills and Position Requirements:

• 2+ years of experience in management consulting, analytics consulting, or as an analytics developer role in a high-growth, client-facing environment
• Expertise in identifying insight in large datasets and communicating tailored insight and technical processes to non-technical, executive, and stakeholder audiences
• Experience supporting go-to-market strategy creation and execution
• Experience building and scaling a high-impact team
• Client-focused and growth mindset
• Proactive and mission-focused
• Advanced SQL and Excel skills, intermediate PowerPoint skills
• Must be a highly motivated, results-driven professional with an entrepreneurial attitude who can thrive in a team-oriented environment
• Highly analytical with strong attention to detail; methodical thinker
• Effective at multi-tasking; someone who enjoys and thrives wearing multiple hats at once, seeks exposure to different perspectives, and learning new skills
• Customer service oriented, flexible and adaptable with proven ability to solve problems in a collaborative manner with strong ability to influence

Education:

• Bachelor’s Degree in STEM, finance, business administration, or computer science
• Advanced degree a plus

Compensation:

• Competitive Base Salary
• Annual Performance Bonus
• Employee Benefits starting on Day 1 of employment

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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.