Senior Product Manager - Data Products

Company mission

In the future, commerce will be instant, local, and seamless. What we now call "e-commerce" will simply be how we shop.

Relay is building the logistics network that e-commerce should have had from the start. We're designed from the ground up for sustainability - environmental, social, and economic. By rethinking both the middle and last mile, we cut miles driven, reduce carbon emissions, lower costs, and return value to local communities.

Behind the scenes, we orchestrate this with cutting-edge tech: from smart routing and real-time planning to seamless tools that empower our ground teams.

We’re not just building the future, we're scaling it fast.

• We just closed a $35M Series A, the largest ever for a logistics tech startup in Europe.

• Brands like Vinted, TikTok, and Temu are choosing Relay to power their UK expansion.

• We're growing at a top 0.01% among all European Series A startups.
  

About the role(s)

Relay is redefining what being data-driven means in logistics. From day one, we have obsessed over the information that we can collect and bring to bear in every decision that we make. From forecasting parcel volumes, to pricing, to where we expand, to dynamic routing, to managing and steering our business in real-time, data is right at the heart of our network.

Over the last three years, we have built a market-leading data asset; as we continue to grow, we are investing in a team dedicated to ensuring this capability continues to be light years ahead of the market, and that we are surfacing this asset into data products, both for our internal team, and for our customers and ecosystem partners.

We’re hiring two Senior Product Managers to take ownership over this exciting new area and set the vision for data products at Relay. The two roles are complementary in scope, and will together define what great looks like for data within logistics, globally.

Senior PM – Customer Success & Relay API
Own the strategy and roadmap of the Relay API—the entry point for every parcel we deliver. You'll work closely with clients and partners to improve data quality and completeness, turning raw inputs into high-leverage internal products that drive forecasting, routing, and network efficiency. This role sits at the intersection of client systems, commercial strategy, and technical delivery.

Senior PM – Data
Lead the development of Relay’s internal intelligence layer—focusing on courier, route, and address data. You'll define what gets captured and how it’s used, enabling instant, high-fidelity access for teams across the business. From sourcing third-party data to shaping internal insights, you'll ensure Relay’s decisions are backed by the strongest possible data foundation.

What you’ll do

• Obsess about the data we can collect and leverage as a business; at Relay, we’ll challenge you to think bigger and further ahead on what is possible with data than anyone in logistics has done before.

• Spend time in our network - get to know how we operate from top to bottom; see and imagine ways that data can be used to make our business more efficient and more data-driven.

• Turn this obsession into a strategy and roadmap for data products; work directly with senior leadership, engineers, data scientists, and commercial stakeholders from defining the vision all the way to delivery.

• Be hands-on and pragmatic; both Data Product roles are high-impact with strong exposure to leadership and decision-making across the business.

What we’re looking for

• Extensive product experience in a fast-paced tech environment, ideally across B2B, platform, or API products.

• Strong commercial awareness, with an instinct for where data creates value for customers and for the business.

• A deep understanding of the modern data landscape, with experience working closely with data scientists, engineers, and client-facing teams.

• Proven ability to champion a product mindset around internal data tools and capabilities, building repeatable, reliable services that are ready for external consumption.

• Comfortable operating in ambiguity; able to bring clarity, structure, and momentum to open ended problems.

• Someone who thinks on the frontier — always pushing for what’s next, outpacing the obvious, and setting the bar for what great looks like.

Nice to haves

• Experience working in logistics, marketplaces, or similarly complex operational businesses

We're flexible on experience - if you’re an experienced and pragmatic product manager with a track record of driving impact, we’d love to hear from you.

Relay is offering

• Generous equity package

• 25 days annual leave, plus bank holidays

• Bupa Global Business Premier health plan – including mental, dental, and optical cover

• Enhanced Parental Leave:

  • 20 weeks of fully paid maternity leave

  • 4 weeks of fully paid paternity leave

• Contributory pension scheme

• Friday office lunches

• Access to cutting-edge AI tooling

• Hybrid working from our dog-friendly Shoreditch office

• Free gym membership via our co-working spaces

• Cycle-to-work scheme

• Regular team socials, events, and offsites!!