Associate Director of Data Operations

📍Location: Athens 💼 Seniority level: Director 🏙️ Office requirement: 1/ wk in office 📝 Employment type: Full-time/ Employee/ Permanent 🗣️ Language: All stages of the recruitment process will be conducted in English   At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Associate Director of Data Ops to play a key role in our Data Ops Department in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

 

Sounds great, what will I be doing? 🤔

As our Associate Director of Data Ops you’ll manage two teams that oversee the quality and integrity of our data throughout the pipeline. You will manage the team's efforts in processing data from various consumer surveys, ensuring its accuracy and loading it to our customer platform.

Beyond day-to-day management, you’ll drive improvements in tooling, documentation, and workflows while leading cross-team initiatives. You’ll report to senior leadership within the Data Org and collaborate closely with colleagues across Data & ML Automations, Research, Engineering, and Product to support the delivery of our core offerings

It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.

 

What do I need to bring with me? 🧳

You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:

👉 Proven team leading/management experience, preferably within Data Operations or similar function 👉 An appreciation for data quality, attention to detail, and thoughtful documentation
👉 Experience working with structured data pipelines in a collaborative team-based environment using shared code, tools, and workflows
👉 Demonstrable experience using Python/SQL to manipulate and transform data
👉 A collaborative mindset and willingness to contribute to team culture and shared goals 👉 Strong communication skills, with the ability to explain technical topics clearly and contribute to an open, supportive team culture 👉 An understanding of how your team’s work supports broader business goals, and the ability to apply that perspective to your projects

Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.

 

Interview steps 👟

👉 Preliminary phone call with the Talent Team (no video required) 👉 First video interview with the hiring managers  👉 Second (and final*) video interview with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.

*Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

 

What exactly is GWI? 👀

GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits. 

With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.

Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.

 

What’s in it for me? 🎁

You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get: 

Global benefits 🌎: 

🌴 Tons of days off: 25 days annual leave | End-of-year office closures  🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options | ‘Work from home’ budget 🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family 💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities 💛 A commitment to the community: DE&I committee | Volunteer options | 100% donation matching | Payroll giving options

Location-specific benefits 🇬🇷:

🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles 📱 Mobile phone contract and restaurant ticket options  🏥 Private health insurance plan

Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

 

Diversity, Equity & Inclusion

We take DE&I seriously. Not only is it obviously the right thing to do, it’s also the bedrock of our value of show respect and at the heart of our company culture.

We’re a global data business, so it’s essential our data reflects the global reality. Putting diversity into practice like this literally makes our business stronger. That’s why we strive to make our offices - and our teams - as diverse as our data. Want to know more? Take a look at our Life page on LinkedIn to learn more about our DE&I initiatives. The point is, GWI is a place where you can genuinely feel at home, express yourself, and make your mark - whoever you are.

As a Disability Confident employer, we encourage applications from disabled candidates and are dedicated to providing all relevant assistance during the application and interview process.

We also encourage individuals from all backgrounds, including those from underrepresented and marginalized communities, to join our team.

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