Data Management Associate

Hardship Level

D

Family Type

Non Family with Residential Location

Family Type

Non Family with Residential Location

Residential location (if applicable)

Addis Ababa,Eth Fed Dem Rep

Grade

GS6

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2025-09-01

Deadline for Applications

June 29, 2025

Standard Job Description

Data Management Associate

Organizational Setting and Work Relationships
The Data Management Associate is normally supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works quite independently with an oversight from the supervisor. S/he may directly supervise some support staff.
Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR

's core values of professionalism, integrity and respect for diversity.

Duties
- Manage the use, maintenance and technical support of databases used in the Operation, including planning and overseeing data collection, input and verifications; production of standard and ad hoc reports.
- Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management.
- Provide training, as necessary, to UNHCR staff as well as staff-members of implementing partners in relevant aspects of data management.
- May be required to coordinate with the GIS colleagues to ensure that data collection is compatible with GIS.
- Archive and backup database systems; ensure security of databases; perform database administrator functions.
- Assist in development of new applications/databases needed by the UNHCR Offices/Units in area of responsibilities in order to perform their tasks smoothly.
- Ensure that the clients' databases are up-to-date by identifying and keeping what is relevant and accurate in an accessible manner.
- May be required to support registration activities including ProGres technical support and on-site assistance.
- May be required to support voluntary repatriation activities including reconciliation of VolRep data from country of asylum and encashment centers, verification of Voluntary Repatriation Forms (VRFs) and coordination with VolRep Centers (VRCs) on information issues.
- Develop forms and tools for data collection and analysis.
- Have access to relevant data and records.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Information Technology Data Management
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.

Desirable
Not specified.

Functional Skills
DM-Database Management
PG-UNHCR's Programmes
DM-ArcGIS (Geographic Information System)
TR-Training - Virtual and face to face
IT-Computer Literacy
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

 The incumbent is expected to have advanced administrative level knowledge of UNHCR’s PRIMES ecosystem, including proGres, BIMS, RApp, GDT, AMP, DRCS, DPST, and PRIMES Analytics.
 The staff member should have demonstrated ability to manage, troubleshoot, and support registration and data tools both in office and during field missions.
 Familiarity with SQL and FetchXML will be preferably required for writing and executing queries to support data validation, cleaning, and reporting.
 Previous experience in leading and supporting L1 and L3 registration, new arrival registration, and emergency registration exercises, including mass registration and verification campaigns, while supervising, guiding, and shadowing staff to ensure consistency, accuracy, and adherence to UNHCR registration standards is desirable.
 Experience in the design and deployment of Kobo Toolbox forms, mobile data collection workflows, and digital field tools is critical.
 Strong coordination skills are essential, as the candidate will need to work closely with RRS the government agency responsible for refugee registration as well as WFP and cooperating partners, particularly in relation to food distribution planning and beneficiary list preparation.
 The candidate must have proven capacity to deliver rapid technical support and troubleshoot issues during registration or data collection, both remotely and on site.
 Prior experience and capacity of providing structured training and on the job coaching to RRS registration and data management staff, WFP cooperating partner staff, and new UNHCR data personnel.

Additional information (to be added during creation of the Job Requisition)
 Position is opened to ONLY Ethiopian nationals
 Women are strongly encouraged to apply in order to promote gender-balance within UNHCR.
 Candidates may be subjected to assessment (written or oral interview).

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

https://wwwnc.cdc.gov/travel

Nature of Position:

The Data Management Associate (G6) will be based in Sub-Office Assosa and report to the Protection Officer in Sub-office Assosa. The incumbent will play a critical role in supporting the implementation of UNHCR’s registration, identity management, and population data systems at the field level, in collaboration with the Refugees and Returnees Service (RRS), the government agency responsible for registration.

As part of the multiyear Registration and Identity Management Strategy (2023 - 2026), the Ethiopia Operation is undertaking a phased scale up of digital registration and identity management activities, using PRIMES tools including proGres, BIMS, RApp, PING, DRCS, GDT, DPST and PRIMES Analytics. The Data Management Associate will be responsible for the technical support and administration of these systems in Assosa and surrounding refugee camps and settlements.

The incumbent will support field-level registration teams (UNHCR, RRS, and partners), ensuring timely data entry, quality control, error correction, and system maintenance. The Data Management Associate will coordinate with RRS to strengthen data accuracy, provide hands on technical support during field activities, and troubleshoot issues in real time. S/he will also be responsible for extracting, validating, and cleaning data for protection, assistance, and reporting purposes.

The role requires frequent interaction with protection, programme, and information management colleagues, as well as coordination with cooperating partners and WFP to ensure accurate food distribution lists and assistance targeting.

The Data Management Associate will also coordinate with the Country Office and Global Service Desk (GSD) for system updates and problem resolution. The role includes periodic training and capacity building for RRS, cooperating partners, and UNHCR staff on registration systems, data management standards, and digital tools.

Given the operational context and high volume of registration activities in Assosa, the incumbent must be capable of managing competing priorities, supervising field teams during mass registration and verification, and ensuring the reliability of population data to support protection and durable solutions programming.

Additionally, the incumbent shall maintain regular coordination with the UNHCR Country Office in Addis Ababa, as well as with GSD and other technical units for resolving issues, receiving guidance, and supporting new rollouts or software updates.

The candidate shall routinely run quality control queries, validate collected data, and support RRS in maintaining accurate, reliable, and up to date population figures.

Living and Working Conditions:

Assosa is a "D" category hardship duty station and lacks basic facilities. Assosa town is the capital of Benishangul-Gumuz Region. It is situated in the western part of Ethiopia, 665 km far from Addis Ababa. Assosa is 100 km from the Sudanese border. The temperature ranges from 20-40 degrees centigrade, depending on the seasons. The rainy season goes from June to November, and it can be cold, especially at night. Warm clothes are recommended during this season. The dry season runs from January to May. Assosa is at about 1570 m above sea level.

All UNHCR national staff members are living in Assosa town owned or rented houses. Water and electricity are sometimes rationed. There are three daily flights to and from Addis Ababa. All travel to the capital city is by flight. There are functioning commodities markets and payments can be made in local currency cash or mobile banking. There are banking facilities and ATMs issuing local currency.

Additional Qualifications

Skills

DM-ArcGIS (Geographic Information System), DM-Database Management, IT-Computer Literacy, PG-UNHCR's Programmes, TR-Training - Virtual and face to face

Education

Certifications

Data Management - Other, Information Technology - Other

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Eligible female candidates will be encouraged to apply.

Functional clearance

This position doesn't require a functional clearance