Senior Data Management Associate

Hardship Level

C

Family Type

Family

Family Type

Family

Residential location (if applicable)

Grade

GS7

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2025-09-01

Deadline for Applications

June 15, 2025

Standard Job Description

Senior Data Management Associate

Organizational Setting and Work Relationships
The position is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works independently with an oversight from the supervisor. The position directly supervises some support staff.
Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Monitor the regular data entry activities and verify accuracy and relevance of data on a regular basis.
- Prepare regular database back-ups.
- Coordinate the data transfer of refugee records amongst camps.
- May be required to collect GIS data, update maps and undertake field trips to project sites.
- Ensure that the data which are mainly related to asylum seekers, refugees and persons of concern to UNHCR are correctly entered into the computer databases.
- Develop and run the required reports from the databases used in the operation including ProGress database and assist in analysis/interpretation of data to identify patterns/trends.
- Compile data and interpret the statistics for various reports.
- Develop forms and tools for data collection and analysis.
- Identify knowledge and hardware gaps of the operation in relation to all aspects of data management.
- Decide on data recorded in the database.
- Decide on appropriate resolution to incidents.
- Escalate issues to supervisor if the incident cannot be resolved within area of responsibility.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Information Technology Electronic Data Processing
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.

Desirable
Microsoft SQL Server (2005 or later) Certification. Knowledge of Microsoft Access. Completion of UNHCR learning programmes or specified training relevant to the functions of the position. Previous experience working with UN/UNHCR.

Functional Skills
IT-Computer Literacy
DM-Data collection methodologies
DM-Data Management
DM-Database Management
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

The ideal candidate is a technically proficient and detail-oriented data integration or development professional. They should have the ability to develop and manage multiple data/application projects from start to finish. 

The ideal candidate should have: 

Strong organizational skills, including the ability to maintain comprehensive documentation for applications, guides, testing procedures, and change logs for all developed tools, and processes. 

Deep understanding of registration and cash assistance processes.

Strong interpersonal and communication skills, with the ability to translate complex technical concepts into clear, actionable language for both technical and non-technical audiences. 

Excellent ability to develop and maintain custom applications and processes using SQL, JavaScript, PHP, C#, and SSIS .

Experience working with proGres, CashAssist, BIMS, RAIS, IrisGuard, and Kobo. 

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

Lebanon continues to host one of the largest populations of refugees per capita globally. In the absence of a formal national asylum system, UNHCR undertakes registration, identity management, and documentation of persons with and for whom UNHCR works, in coordination with the Government of Lebanon. Registration plays a central role in enabling access to protection and assistance, preserving legal identity, and facilitating durable solutions.  
In late 2024 and early 2025, operational realities – including funding constraints, shifting operational and protection context in Lebanon and Syria, increased cross border movements and the need for greater efficiency – have driven the reshaping of registration and identity management activities. Significant operational changes were initiated in 2025, including the implementation of a Presence Verification Exercise via the MyUNHCR portal as well as the centralization of registration capacity and activities under one consolidated structure (Case Processing Center) in Beirut.  

Living and Working Conditions:

Lebanon remains a complex operational environment. The country is recovering from recent conflicts and displacement, as well as a prolonged economic crisis. It hosts 1.4 million Syrian refugees, according to the Government of Lebanon—the highest per capita globally—placing immense strain on basic services. While a transitional government was formed in early 2025, challenges are expected to continue, particularly in implementing a comprehensive plan for macroeconomic and financial stabilization.

A ceasefire between Israel and Hezbollah in Lebanon took effect on 26 November 2024, after more than a year of fighting that resulted in thousands of casualties and injuries, and affected up to 1.3 million people, including around 900,000 who were internally displaced. Despite the ceasefire, Israeli airstrikes in South Lebanon and the Bekaa have continued, causing further casualties and injuries.

Sporadic hostilities have persisted, including airstrikes in the southern governorates and the southern suburbs of Beirut. Unexploded ordnance has impacted communities, exacerbating protection concerns, limiting humanitarian access, and hindering relief and recovery efforts. While the number of internally displaced persons (IDPs) dropped from nearly 900,000 to 90,021 by 30 April 2025, many returning IDPs have faced extensive damage to essential infrastructure and residential buildings.

The fall of the Assad regime in Syria has also driven regional shifts. Between December 2024 and May 2025, UNHCR estimates that approximately 501,126 Syrians crossed back into Syria via neighbouring countries, including 170,078 via or from Lebanon—half of whom were transiting or temporarily returning. Returns and movements occur through both official and unofficial border crossings, creating a fluid picture. At the same time, Lebanon has received nearly 110,000 new arrivals into the Baalbek-Hermel area of the Bekaa, as well as the Akkar and North Governorates. The latter influx is due to hostilities in Syria’s Tartous, Lattakia, Homs, and Hama Governorates since early March, with displacement ongoing.

UNHCR and its partners face a significant and unexpected funding shortfall in 2025, prompting a focus on lifesaving and core mandate activities. Reduced funding has already impacted critical sectors such as cash assistance, healthcare, and education.

UNHCR in Lebanon has a workforce of over 350 staff across the Country Office (CO) in Beirut and various Field Offices. This includes personnel in FO Beirut, Tripoli, and Zahle. As per the ICSC classification of March 2025, Beirut is designated as a ‘B’ family duty station, while Zahle and Tripoli are classified as ‘D’ family duty stations.

The overall situation in the region continues to be closely monitored. Applicants are advised to stay informed of developments in the security context, as these may affect the classification of duty stations.

Despite these challenges, Lebanon is showing signs of recovery. Housing and essential services, including healthcare and international schooling, are improving. However, trust in the banking sector remains low. International staff may open fresh USD accounts in local banks to facilitate transfers from foreign accounts and local USD transactions. The operation’s finance team will provide guidance on setting up these accounts, if needed.

UNLP holders are granted six-month, multiple-entry visas upon arrival, but these cannot be converted into residency permits. Residency is required for opening local bank accounts, signing long-term lease agreements, purchasing vehicles, registering children in international or national schools, and requesting visas for family members. International staff must obtain an official visa in their national passport before arrival, ideally through the nearest Embassy of Lebanon. UNHCR Lebanon's administration will support this process prior to the staff member’s arrival in the country.

Additional Qualifications

Skills

DM-Database Management, DM-Data collection methodologies, DM-Data Management, IT-Computer Literacy

Education

Certifications

Electronic Data Processing - Other, Information Technology - Other

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn't require a functional clearance