Data Analyst

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’ optimal growth potential, may it be from the ground up or by innovative transformation.

Our team is composed of hand-picked talented individuals adapted to handle themselves in a balanced environment of smart and hard work while maintaining a dynamic relationship with stakeholders, leaders, and team members. Important decisions revolve around the guidance of our core values, especially when choosing the right people:

• Grit. We never give up. We don't always know the answer, but we don't give up until we  crack it. Sticking at it makes us stronger.
• Curiosity. We want to know you, what makes you tick and what it will take to help you grow.
• Learning. Learning is the key to mobility, growth, and transformation. It's a commitment. We're committed.
• Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don't want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go around.
• Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt.
• Integrity. Integrity is standing up for what we believe is right and living by our highest values.

Our philosophy leads us to invest in the best people we can find, and working side by side, we help them build the career paths they deserve.

Don’t just take our word for it; experience the growth yourself!

If you don’t know where to start, check us out at www.enshored.com.

DUTIES AND RESPONSIBILITIES

• Create and maintain reports and dashboards to track key performance indicators (KPIs) and identify trends.
• Collaborate with cross-functional teams to understand business needs and requirements for reporting and analysis.
• Works directly with stakeholders to answer specific questions.
• Develop and implement data quality checks to ensure the accuracy and consistency of data.
• Identify opportunities for process improvement and automation to increase the efficiency and effectiveness of reporting.
• Streamline the internal reporting process for operations.
• Communicate findings and insights to stakeholders through presentations and written reports.
• Collect and analyze data to develop insights and recommendations for business decisions.
• Provide regular and ad-hoc reporting to clients/operations
• Able to work on different shift schedules (depending on operational needs)
• Aids the Data Scientist in the maintenance of the Data Lake.

MINIMUM REQUIREMENTS AND QUALIFICATIONS:

• Experience in the manipulation of data in various file formats, reporting from complex databases, and understanding of statistical principles necessary for data analysis.
• At least 1 year of relevant professional experience in reports and data analysis, preferably in a BPO setting.
• Working experience with statistical and data management software and tools such as Power BI, Google Workspace, Sheets, Looker, and Appsheet is/are necessary; however, AWS, SQL, and Tableau are optional.
• Working knowledge in Zendesk/Freshdesk is a plus.
• Strong organizational, analytical, and problem-solving skills
• Ability to work independently and in high-pressure situations
• Working knowledge of presentation and other documentation tools
• Excellent attention to detail
• Excellent communication and critical thinking skills focusing on significance and depth.
• Team player, willing to collaborate and seek assistance outside their vertical

About Enshored 

Enshored is the leading outsourcer for start-ups. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We believe that when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place.

At Enshored, this means: We support our people to achieve their potential and contribute to their best ability through structured learning and career development. We embrace diversity. We understand that people are all different and need different challenges. We don’t treat individuals as cogs in the machine. We provide the environment, tools, and support system to thrive.