Assistant Operations Data Management Officer

Nairobi (CO), Kenya

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UNHCR

UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives and protecting the rights of refugees, forcibly displaced communities and stateless people.

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Hardship Level

B

Family Type

Family

Family Type

Family

Residential location (if applicable)

Grade

NOA

Staff Member / Affiliate Type

National Professional Officer

Reason

Regular > Regular Assignment

Target Start Date

2025-07-01

Deadline for Applications

June 19, 2025

Standard Job Description

Assistant Operations Data Management Officer

Organizational Setting and Work Relationships
The Assistant Operations Data Management Officer contributes to the management of data collection and reporting activities in field operations. The incumbent liaises with relevant Officers in the regional hubs or sections in headquarters, as applicable, for technical guidance on data management. S/he may supervise some support staff.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Manage the use, maintenance and technical support to ProGres (registration database) including planning and oversight of data collection, input and verification; produce standard and ad hoc reports, and ensure ProGres-related data entry activities are reflected in SOPs for registration, resettlement, repatriation, protection, community services, and programme activities.
- Respond to report requests from UNHCR staff, local governments, partners, donors and Headquarters.
- Keep data up-to-date, secure and accurate.
- Facilitate and /or undertake additional data collection activities including planning and coordinating data collection methodologies and analyses with relevant staff.
- Serve as the focal point for compiling and calculating statistics for resettlement, population figures, and standards and indicators, as well as for annual, periodic and requested statistical reports.
- May be required to assist in training of staff as well as staff members of implementing partners in relevant aspects of data management and provide other support to end-users of database systems.
- Liaise with relevant staff on new reporting requirements and procedures as needed; conduct data collection audits in order to ensure that no unnecessary data collection occurs and to ensure that all necessary data is being captured; create and maintain databases and spreadsheets that meet operational requirements.
- May be required to coordinate with GIS colleagues to ensure that data collection is compatible with GIS as necessary and assist with GIS and mapping tasks as required.
- Archive and backup database systems; ensure security of databases; perform database administrator functions.
- Authorize updates and amendments of ProGres data and the ProGres SOP.
- Design operational reports, statistics, and other relevant data collection forms.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
IT, Computer Science,

or other relevant field.

Certificates and/or Licenses
Operational Data Management Learning Programme
Operations Management Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Previous job experience relevant to the function or in data management, statistics, analysis and information technology.

Desirable
Familiarity with ProGress and registration system.
Technical GIS knowledge.

Functional Skills
IT-IT Refugee Systems & Applications
IT-Computer Literacy
DM-Data Management
RG-Civil Registry Systems Analysis
IT-Geographic Information Systems (GIS)
IM-Statistics Analysis
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

- The candidate should have technical knowledge and skills in database management with SQL. Technical skills with Kobo ODK, C#, Python, R, Power BI, ArcGIS, and understanding of data protection policies are desirable, which will be an added advantage.).
- Experience in providing capacity building to the Government on Registration and data management related activities.
- Experience in preventing and mitigating registration related frauds

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

To view occupational health and safety considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

The incumbent of this position is required to work closely with government counterparts as the operation is in a transition phase, with the Government assuming increasing responsibility for all registration and RSD functions. The incumbent should be in a position to develop and strengthen working relationships with a variety of government counterparts and should have the diplomacy and tact to handle sensitive issues with the government including those relating to fraud. Further, in the Kenyan context, data management is not limited to only proGres data, and the incumbent should have the ability to interact with government officials in different government departments tasked with activities such as identity management of citizens.

In addition, the incumbent will support the Information Management Officer in overseeing data collection and management in the operation while being based in Nairobi and coordinate effectively with UNHCR counterparts in Kakuma and Dadaab.

As a country implementing the CRRF, a focus of the operation is on inclusion of refugees in national services. In this endeavour, activities are being undertaken in partnership with other agencies such as the World Bank.  

The Assistant Operations Data Management Officer (NOA) will report to the Information Management Officer. S/he will work along with other Information and Data Management staff in the operation to ensure that multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding, and advocacy efforts. Kenya operation has deployed PRIMES tools (proGres v4, BIMS, AMP, Rapp for offline registration, GDT, CashAssist) for Government, UNHCR and Partners activities. UNHCR continues to provide both functional and technical support in the use of the core PRIMES tools, other operational tools support and development.

Living and Working Conditions:


 

Additional Qualifications

Skills

DM-Data Management, IM-Statistics Analysis, IT-Computer Literacy, IT-Geographic Information Systems (GIS), IT-IT Refugee Systems & Applications, RG-Civil Registry Systems Analysis

Education

Bachelor of Arts: Computer Science, Bachelor of Arts: Information Technology

Certifications

HCR Learning Program - UNHCR, HCR Operational Data Management Learning Program - UNHCR, Programme Management (PM) 1 - UNHCR

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn't require a functional clearance

* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

Job stats:  4  5  0

Tags: Computer Science Data management Power BI Python R Security SQL Statistics

Perks/benefits: Career development Startup environment

Region: Africa
Country: Kenya

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