Data Management & Reporting Advisor - Cigna Healthcare - Remote

Candidates who reside within 50 miles of the following locations may be asked to work in person: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.    

Description

The job profile for this position is Data Measurement & Reporting Advisor, which is a Band 4 Senior Contributor Career Track Role.

This is a technical individual contributor role within the Delivery Support & Insights organization, specifically supporting Data Management and Reporting (DM&R) and a companywide tool conversion. This position will primarily be focused on understanding a new provider tool’s frontend and backend, documenting the necessary database needs for DM&R, training DM&R on the tool, and converting all existing reporting to the new database. 

A successful candidate for this role will have Oracle and T-SQL querying knowledge, system conversion or migration experience, strong technical writing skills, the ability to train team members, and proven data analysis and problem-solving skills.  SAS, SSIS and Tableau experience are desired but not required.

This role requires the ability to be on point in medium complexity projects, or components of larger projects impacting multiple business units relating to quality data analysis, quality excellence, and process improvement. This role requires equal parts technical skill and knowledge with the ability to fully understand the business processes it supports.

Job responsibilities include:

• Ability to work with very technical skills with a strong understanding of the business processes involved – equal parts technical and business
• Comfortable working in an environment with priorities often changing daily – ability to prioritize work accordingly
• Development and maintenance of various tables that are critical to identifying and remediating defective data
• Development and maintenance of automated processes to support identification of defective data and remediation
• Strong ability to tell the story of the data for the business in order to help influence process decisions
• Close engagement with all Quality and Process Outcomes focused teams to assist with any technical needs to support the business
• Collaboration with IT and other key matrix partners to build and maintain many different technical tools and automated processes
• Creating and maintaining documentation for all developed and supported processes and tools
• Ability to quickly deliver in an ambiguous environment – able to handle multiple iterations to accomplish the final product
• Able to organize and execute project deliverables with high quality, leadership, and drive strategic execution
• Is comfortable leaning in to learn complex data relationships
• Builds and maintains working relationships with functional areas outside of the Department
• Maintains project issues/risk logs, implement mitigation strategies, and confirm all issues are resolved appropriately
• Co-leads regular project driven meetings as necessary to review progress and priorities

Required Competencies:

• Interpersonal Savvy:  Building and utilizing formal and informal channels and relationships.
• Perspective:  Differentiate between what’s really important through a larger lens.  Consumers, customers, impact.  Utilizing perspective in day to day and program planning efforts and prioritization.
• Informing:  Communications are tailored for audiences.  Right medium, right timing, right content.  Effective at simplifying the message and conveying important facts and concepts.  Consistent, effective communication.
• Priority Setting:  Can separate what’s truly important vs. what is not.  Ensures proper attention and action to critical items.  Through the lens of impact, planning, deliverables.  Gains awareness and buy in.
• Organizing:  Strong, visible leadership.  Identifies action items and organizes to drive action and results. Comfortable leading and organizing amongst higher bands.  Efficient and effective meetings, calls, actions items.

Required Qualifications:

• Bachelor’s degree or higher strongly preferred or equivalent work experience required
• Minimum 7+ years of experience working in a role driving insights from large data sets using technical skills and tools
• 4+ years of solid experience working with and using Oracle SQL, ideally with experience comparing output data across data sources. 
• Experience with Tableau, SSIS and SAS not required but a plus
• Strong data mining and analytical skills
• Solid oral, presentation, and written communication skills with the ability to work effectively within diverse groups
• Ability to determine the best technology for various reporting requests
• Strong organization skills with the ability to manage multiple priorities that differ in complexity and scope
• Self-directed, works independently with minimal oversight
• Functions as a team player
• Adept critical thinking skills with the ability to identify process gaps and determine root causes with consistency in results

Preferred Qualifications:

• Knowledge of Medicare and/or Commercial Network, Contract and Demographic provider data elements highly preferred
• System migration or conversion participation
• Technical documentation writing experience
• Experience working in HCPM highly desired, not required
• Related experience executing in an Agile environment preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 94,600 - 157,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.