Data Analyst

TeamFeePay – Data Analyst Job Description

We’re currently recruiting a Data Analyst to join our team!

We are seeking a Data Analyst to join our growing team and help shape the future of data-driven decision-making at TeamFeePay. Reporting directly to the CIO, the successful candidate will support the development of a central reporting function and provide insightful, actionable analysis to key departments across the company.

This role will work closely with our Data Architect and collaborate with teams including Sales & Marketing, Onboarding, Account Management, Customer Success, Finance, and HR.

• A fast-paced, collaborative environment where your work directly impacts growth and innovation.
• The opportunity to help shape a modern data function from the ground up.
• A culture that values insight, initiative, and shared success.

Employee Benefits

• Competitive salary
• Professional development opportunities
• Vitality healthcare
• Standard pension and holidays
• Life Assurance
• Gym access
• A collaborative and supportive culture and working environment with regular social and charity events.

• Support the development of a centralised reporting infrastructure using Tableau or Power BI.
• Build and maintain dashboards and visualisations that deliver actionable insights across the business.
• Extract, clean, and transform data from systems such as Salesforce, Xero, Stripe, Heroku, and JIRA.
• Translate stakeholder needs into meaningful reports and KPIs.
• Present insights to department leads to enable informed, data-driven decisions.
• Perform data validation and ensure integrity across reports and dashboards.
• Collaborate with the Data Architect on modelling and integration into the wider data platform.

• BI Tools: Tableau or Power BI (experience in either or equivalent essential)
• CRM: Salesforce

• Finance & Payments: Xero, Stripe
• Product Hosting: Heroku
• Project Management: JIRA
• Other: Excel, Google Sheets, SQL

• Proven experience in a data analyst or business intelligence role.
• Proficiency in Tableau, Power BI, or a similar visualisation tool.
• Familiarity with Salesforce and other key systems listed above.
• Strong communication skills — able to distil complex data into insights for non-technical audiences.
• Comfortable working in a fast-paced, scale-up environment.

• Background in a SaaS, sports, education, or payments business.
• Understanding of Customer Success or Onboarding KPIs and metrics.
• Experience working with payment data or financial reporting platforms.
• Familiarity with Heroku-hosted environments and cross-functional work with engineering teams.