Lead Assistant Manager-Application Development-Business Analyst

The candidate will be working with a range of clients and wider business practices to engineer/re-engineer, design, develop and implement projects that will help our clients as they embark on the journey to transform their operations

Primary Functions

• Work closely with aligned operations and transformation lead on opportunity identification, analysis, validation and solution segmentation (Analytics, Digital, Process re-design, Lean Process Improvement, etc.,) 
• Work with business leaders to identify and execute transformation opportunities
• Drive cross functional teams to deliver transformation projects
• Act as business interface for Advance Automation & Robotics, Data and analytics opportunities 
• Actively originate and shape digital opportunities for existing and new client base
• Develop the business case for digital opportunities
• Support and track the delivery of digital work for aligned clients

Essential Functions

• Be able to articulately and passionately present digital concepts to senior stakeholders (internal and external)
• Develop Cost structures and benefit models as suits to client needs
• Exposure in Consulting, preferably in L&A domain
• Maintain awareness of new and emerging solutions and the potential application on operations 
• Drive enterprise adoption of these tools/techniques by internal and client showcasing and articulating the business case and value proposition 
• Ability to effectively communicate with internal and external stakeholders on a periodic basis (written & verbal)
• Ability to coach Operations on Change management

Technical Skills

• Lean, Six Sigma, Agile and other process improvement and project design to implementation methodologies
• Descriptive and/or Predictive Analytics experience
• Development or use of Project Coordination tools
• Knowledgeable in PowerBI, Workflow and CRM tools

Process-specific Skills

• Preferably knowledge of industry domain being aligned to (example, Insurance, Banking, etc)
• Excellent working knowledge of MS Office – MS Excel, Power Point, Word Doc
• Operational planning and process management to effectively plan, prioritize and execute everyday QC operations
• Project management skills to drive improvement projects / initiatives

Leadership

• Fosters a spirit of collaboration and team work

General

• Conformance to policies / compliances with auditing skills and eye for details
• Problem solving skills 
• Strong written and verbal communication Skills.
• Ability to resolve conflicts constructively and lead in a continually challenging environment

Education Requirements

1. Understanding or knowledge of Digital levers (RPA, Analytics, ML and AI) would be an added advantage
2. PMP / Prince2/ITIL certification would be an added advantage
3. Certified Lean Six Sigma Black belt/ Green belt would be preferred
4. Evidence of problem-solving analytical mindset
5. Excellent oral communication and presentation skills