Administrator, Client & Static Data Management (Contract)

Job Summary

Job Description

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.

This role works within the Client Data Management team which is part of the Private Banking Ops department of Wealth Management Asia. Responsible for timely and accurate end to end processing Client & Static Data update accordingly to defined SLAs. Responsible for timely and accurate end to end processing of asset creation and maintenance, pricing update and reporting and non-client static setups according to defined SLAs and handling queries from internal and external parties.

What will you do?

• Setup and verify new account request
• Perform account maintenance for subsequent internal/ external client’s request
• Generation of communication letter to clients for account updates
• Perform closure of account including preparation of account closure letter
• Perform scanning and indexing of documents in Content Manager
• Processing of audit confirmation request by client
• Performing name searches for bankruptcy search/ information check by enforcement agencies
• Responsible for timely and accurate end to end processing of asset creation and maintenance (such as bond rating, product risk level, etc.) according to defined SLAs
• Products covered: Equity, Fixed Income, Funds, Structured Notes, Derivatives
• Perform daily pricing update for assets in Avaloq System for client’s statement valuation and daily pricing checks for variance, no price asset and back dated priced assets.
• Manage interest rates and FX rates updates, setup and maintenance of fee schedule and cost profile and other non-client static setups (such as custodian, counterparties, cash & trade standing settlement instructions, etc.) according to defined SLAs
• Ensure that all creations and pricing are processed in accordance to bank rule, circulars, procedures and local requirements
• Manage requests and queries within stipulated timeframe
• Adherence to all control points in place
• Ensure all queries are addressed promptly and accurately.
• Weekly and monthly pricing investigation and escalation.
• Demonstrate clear understanding and adherence to WM escalation protocol.

What do you need to succeed?

Must-have

• Self-motivated and able to work under pressure in a dynamic and fast paced environment
• Preferably 1-2 years of working experiences within a Private Bank or Wealth Management environment, however fresh graduates are welcome to apply.
• Strong problem solving and critical thinking skills
• Good inter-personal and communication skills (written and verbal)
• Committed and responsible with an attitude to ensure accuracy and completeness.

Nice-to-have

• Familiarity with Avaloq system, experience with managing client data
• Familiarity with Bloomberg, Telekurs, experience in managing static setups and pricing policy
• Mandarin read & write is an added advantage

What’s in it for you?

Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Account Closing, Account Management, Account Setup, Active Learning, Asset Maintenance, Asset Management, Chinese to English Translations, Communication, Critical Thinking, Customer Service, Know Your Customer (KYC), Mandarin Translation, Operational Delivery, Process Improvements, Securities Markets, Time Management

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Posted Date:

2025-05-15

Application Deadline:

2025-06-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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