AI Engagement and Implementation Lead

• Daily rate contract role, 7 month length, within UNSW IT as AI Engagement and Implementation Lead 

• Kensington, Sydney with Flexible and or Hybrid working 

The UNSW IT Change Practice Team provide change management expertise and advice to project teams, uplifting the maturity of the design and implementation of change management initiatives across the IT investment portfolio and creating greater visibility of the level and impact of change within and across the university. 

The AI Engagement & Implementation Lead will drive the rollout and adoption of enterprise-wide AI tools in UNSW in 2025 and 2026. The role is responsible for the development and effective implementation of an AI tools rollout & change approach, with strong capability uplift, engagement and organisational change elements. These strategies will support successful adoption of AI tools for staff across UNSW.  

Accountabilities:

• Lead the Change Enablement of enterprise-wide AI tools such as Open AI and Copilot M365, working closely with the program change team, project team and other key stakeholders to ensure alignment with people, processes and systems.  

• Lead, plan, implement and manage the engagement and adoption approach for the AI enterprise implementation, working closely with AI Capability professionals. 

• Facilitate opportunity discovery and use case generation workshops to support the adoption and benefit realisation of AI tools, and ensure outputs are broadly communicated through various engagement channels. 

• Lead, scope and oversee a plan to collaborate and communicate effectively with a broad range of stakeholders, including a comprehensive engagement strategy to support the capability uplift and adoption of AI tools. 

• Facilitate regular engagement sessions to support capability uplift and experimentation through communities of practice. 

• Align with and actively demonstrate the Code of Conduct and Values. 

• Work with external 3rd parties and vendors to key milestones and deliverables. 

• Ensure hazards and risks psychosocial and physical are identified and controlled for tasks, projects, and activities that pose a health and safety risk within your area of responsibility. 

Your skills and experience: 

• Tertiary qualifications in a relevant discipline and / or solid experience in delivering effective change management in large scale technology projects including changes to people, structures, technology, process, finance, and operations. 

• Solid understanding of AI tools rollout and capability uplift preferred.  

• Effective self-leadership, interpersonal and communication skills, and importantly, the ability to influence stakeholders. 

• Senior Stakeholder Experience: have credibility and confidence to present and interact with senior executives and stakeholders.  

• Demonstrated experience of working with human-centred change management framework/s, in driving engagement and adoption. 

• Capacity to plan to achieve priority outcomes and respond flexibly to changing and at times ambiguous environments; ability to work systematically to resolve problems, identify causes, anticipate implications, and make informed decisions. 

• Experience in designing and applying fit-for-purpose change approaches and deliverables; an understanding of the context and culture of the higher education sector (preferred but not essential). 

• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines. 

• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training. 

To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.  
 
More Information: please see the Position Description or visit https://www.jobs.unsw.edu.au/ 

Contact 

Jen MacLachlan 

email: j.maclachlan@unsw.edu.au 

Applications close: Tuesday 1st of July at 11.30pm 

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.  

The University reserves the right not to proceed with any appointment.