Software Engineer II

What's the role?

Your mission

As a  Software Engineer II – AI, you will be at the forefront of building agent-based systems and intelligent pipelines that combine structured geospatial data with unstructured content. You’ll collaborate with AI researchers, data scientists, and product engineers to deliver scalable, high-performing solutions. If you thrive on pushing the boundaries of what AI can do in the real world — especially in dynamic environments like map making — this is the role for you.

Your Tasks

• Design and develop agentic systems using Python and frameworks like Lang Chain or Haystack
• Build and optimize scalable Retrieval-Augmented Generation (RAG) pipelines using LLMs and vector stores
• Integrate AI reasoning engines with data sources (SQL, NoSQL, REST APIs, file systems)
• Enhance system observability and monitoring for intelligent agents and workflows
• Implement testable, modular, and well-documented code with focus on production-readiness
• Collaborate with ML and backend engineers to tune performance and cost-efficiency
• Stay up-to-date with the latest developments in LLMs, multi-agent systems, and semantic retrieval

What you should bring along

• Bachelor’s or Master’s in Computer Science, Artificial Intelligence, or equivalent
• 3+ years of experience in software development, with at least 2+ years in AI/ML systems
• Strong programming skills in Python, including async and multiprocessing capabilities
• Deep understanding of LLM integration patterns (OpenAI, Hugging Face, etc.)
• Experience building scalable RAG architectures with vector databases like FAISS, Weaviate, or Pinecone
• Familiarity with prompt engineering, semantic search, and knowledge graphs
• Proficiency in designing backend services with RESTful APIs and microservices
• Working knowledge of containerization (Docker), CI/CD pipelines, and cloud platforms (preferably AWS)
• Excellent communication and documentation skills
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Who are you?

• Develop, extend and maintain AI-powered software products in an innovative and iteratively growing environment
• Implement tools to enhance both automated and semi-automated map data processing, combining backend/service-based software stacks and AI-based agentic workflows
• Build dashboards or monitoring systems to visualize agent reasoning and RAG system metrics
• Apply and extend CI/CD tools, and take end-to-end ownership of your developed AI stack, including DevOps and testing aspects
• Work closely with other full stack and frontend engineers on the team to (de)refine APIs and integrate systems with LLM-based capabilities
• Collaborate with other engineering teams and internal customers to identify opportunities, address critical needs, and solve complex problems using your AI and backend expertise
• Become an expert at leveraging internal platform resources, knowledge bases, and APIs in combination with LLMs and semantic retrieval

Nice to have

• Experience with agentic AI frameworks (Lang Graph, CrewAI, AutoGen, etc.)
• Knowledge of geospatial data or GIS platforms
• Experience with streaming data or real-time AI processing
• Familiarity with TypeScript or frontend frameworks for dashboarding agent behaviour

Who are we?

We are HERE

We are looking for a passionate and experienced Senior Software Engineer II – AI to join our Mumbai-based AI Innovation team. This role focuses on building intelligent agentic systems and next-generation Retrieval-Augmented Generation (RAG) pipelines for geospatial and enterprise-scale applications.

The Team

You will be part of a high-impact, agile team focused on designing and deploying intelligent solutions powered by large language models, real-time retrieval systems, and advanced reasoning capabilities. The team's mission is to automate and enhance map data operations using modern AI architectures.