Business Intelligence Analyst

Role Purpose

The Business Intelligence Analyst transforms data into actionable insights by developing reports, dashboards, and data models that support strategic and operational decision-making. This role ensures data accuracy, drives business performance through analytics, and empowers stakeholders with accessible, self-service intelligence tools.​

Key Accountabilities

Execute the design, development, testing, and optimization of data pipelines, data models, and BI reports to meet business and technical requirements in alignment with BI best practices.​

Ensure accuracy, completeness, and consistency of data by performing validation checks and identifying trends or anomalies in reporting outputs.​

Investigate and resolve issues related to data extraction, transformation, loading (ETL), and visualization, working cross-functionally with data engineering and technology teams as needed.​

Design, publish, and maintain self-service dashboards and standardized reports for both regional and global teams, supporting scalable and efficient access to business insights.​

Deliver timely ad hoc reporting and insights based on stakeholder needs, using appropriate BI tools and techniques to answer specific business questions.​

Collaborate closely with business stakeholders and functional teams to translate business objectives into technical specifications, ensuring BI solutions are aligned and actionable.​

Maintain strong partnerships with business support leads and domain experts to stay informed of evolving needs, priorities, and performance metrics.​

Prepare clear, compelling visualizations—charts, tables, and graphs—that communicate trends, insights, and recommendations in a timely and digestible format.

Key Skills & Experiences

Education:​

Bachelor’s degree in Statistics, Mathematics, Marketing, and other related field of studies (Information Technology, Operations Research) or an equivalent combination of education and work-related experience. ​

Minimum university degree and 3 years of relevant experience or equivalent.​

Experience:  

0-3 years progressive work-related experience working with relational decision-support databases and analytical consulting with demonstrated proficiency and understanding in one or more functions related to the position.                                                           

Technical Skills and Knowledge:

Demonstrated computing, statistical and database reporting skills​

Having programming experience with statistical, cloud environment and database software is a plus. ​

The tools may not be limited to SQL Server, Adobe Analytics, SAS, Business Objects, Tableau, Salesforce, Python, Google Cloud Platform, and R.​
Demonstrates analytical, problem solving and collaborative skills. ​

Demonstrates clear, concise, and succinct communication skills, including adapting both technical verbal and written communication to the needs and level of the user. ​

Demonstrated knowledge of Visual Basic scripting techniques, Microsoft Access and Excel functionality to include the use of macros to streamline report-publishing process.​

Experience on Microsoft Excel and Microsoft PowerPoint ​

Requires broad knowledge of theory and principles within a specific professional discipline. ​

Applies subject matter knowledge under close supervision. 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?