Retail Data & Insights Senior Analyst

General information

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Name Retail Data & Insights Senior Analyst Site / Location Melbourne Support Centre Ref # 12370577 Entity Australia Post Opening Date 18-Jun-2025 Suburb Richmond Work Type Permanent Full Time

Description & Requirements

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Help us deliver a better tomorrow
Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  

Reporting to the Retail Data & Insights Manager, as Retail Data and Insights Senior Analyst, you’ll be instrumental in helping to drive a high-performing Retail Analytics function—delivering data-driven insights that shape strategic direction and elevate the performance of the Post Office network.

 

What you’ll deliver with us  

In this role, you’ll help generate robust, data-led insights across customer, geographic, and market trends to inform retail strategies and uncover new growth opportunities. You’ll support the development of key reporting assets and visualisations, leveraging enterprise-wide data to deliver automated and robust analytical insights.

Working closely with teams across Retail, Finance, and Marketing, you’ll contribute to the governance of our data warehouse and help evaluate new technologies to enhance team productivity and insight delivery.

 

You’ll also   

• Work closely with Retail Data and Insights Manager and key stakeholders to prioritise business and information needs.
• Leading analysts in building key data assets across a range of sources, and modelling data and processes to identify recommendations
• Analyses large, multi-dimensional datasets using a range of analytical techniques identifying actionable insights and recommendations  
• Utilises data analysis platforms and tools, including advanced database querying (SQL) - GCP preferred  
• Provide reporting for weekly and monthly performance reporting, LPO bi-annual report, Annual and Board Reports data points, and other reports as required

About you  

We’re looking for highly experienced analytics professional with over 5 years in data analysis and reporting, ideally within a large retail environment. You will be a strategic thinker with a proven ability to solve complex problems, manage large and varied data sets, and deliver high-quality insights under pressure and tight deadlines. 

 

You’ll also need   

• Reporting ability across Tableau, Power BI & other similar software
• Experience building data solutions using cloud technologies (GCP preferred).   
• Experience with Python data science libraries, such as pandas, scikit-learn, Matplotlib, NumPy, etc   
• Experience with advanced database querying (SQL), analysing and automation approaches.   

How we’ll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
• Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

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